Specialist Sales Support Administrator
Specialist Sales Support Administrator
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Job Description
Job Description
Specialist Sales Support Administrator
Overview
We are seeking a dedicated Specialist Sales Support Administrator to join our dynamic International Sales Team. The Specialist Sales Support Administrator will play a crucial role in ensuring seamless sales operations support and administrative assistance and coordination of the entire process of product availability and sales support including logistical activities and after sales within the subsidiary.
Benefits
- Highly competitive salary of up to 36K
- Working hours of Monday to Friday 8.30am 5pm and we can offer some flexibility with start/finish times (Office based role)
- 25 days plus bank holidays
- Excellent pension scheme with very generous contribution
- Free parking
Responsibilities
- Take care of forecast & sales planning; Provide insights of main planning KPIs like Mind the Gap! Destruction list and Turnover lost
- In charge of import (and export) of products both commercial and for breeding purposes
- Take care of all the documentation needed for the import
- Follow up on changes in import (and export) and phytosanitary regulations
- Inform Sales Representative / Product Specialist / Account Manager about availability and pending orders
- Manage quality information of batches arrived and take actions like arranging tests when needed
- Maintenance of Virtual Warehouse
- Manage varieties/articles in assortment for ERP planning
- Have contact with governmental authorities
- Prepare and collect the needed commercial information for new varieties (product information)
- Be the first point of contact for the Sales team and clients about orders and availability
- Perform onboarding and validation of new customers
- Book orders and prepare invoices and support customers in placing orders via the online channel
- Apply prices in coordination with the manager
- Execute actions after requests from the Sales team in view of new prices special deals or special conditions
- Manage warehouse stock control and online assortment
- Responsible for expedition and freight quotation
- Be responsible for the local configuration and content of applications in the Digital Customer platform ( Ecommerce & digital services)
Qualifications
- Proven experience in a sales support or Import/Export administration role.
- Advanced proficiency in Microsoft Office applications particularly Excel Word
- Bachelor degree ideally in logistics or business
- Customer Service oriented
- Focus on building long term relations
- Analytical skills
- Team player
- Excellent communication skills
- Like to work in an international setting
- Experience with digital communication tools
- Like to contribute to digital transformation
If you are seeking a challenging incredibly varied administrative/customer centric role then this is certainly the role for you....
We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not we will email you to advise you of this. If we feel there may be other roles available for you we will add your details to our database.
Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.
Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.
At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.
Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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