ServiceNow Administrator
ServiceNow Administrator
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1 Vacancy
Job Description
Position: ServiceNow Administrator
Location: Melbourne FL***Day Onsite***
ServiceNow Administrator
Basic Requirements:
Minimum 6 years Relevant ServiceNow Experience. Total IT experience minimum 7 Years.
Experience in supporting the implementation administration configuration and/or basic development of the ServiceNow tool
Have hands-on experience in working on modules like ITSM ITOM Discovery Configurations CMDB/ AMDB etc.
ServiceNow Experience should include basic scripting knowledge in ServiceNow tool configuration design work technical configuration and deployment.
Able to work on configuration of the core applications such as Incident Problem Change Service Catalog and workflows.
Supported system integrations using web services and other web-based technologies such as XML HTML AJAX CSS HTTP REST/SOAP
Experience with working in any one of the following programming languages: JavaScript CSS HTML or HTML 5 Angular JS
Excellent communication skills.
Ready for rotational shifts including night shift.
Preferred Skills:
Understanding of Configuration Management as it relates to ITIL
Experience with ServiceNow application configurations like Virtual Agent Mobile App ATF Agent Workspace Predictive Intelligence Service Portal.
Strong communication Strong presentation and writing skills.
Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
Administration of a ServiceNow instance including the delegation of groups modification of CMS workflows business rules UI actions UI policies ACLs dictionary catalog items and updates of all other existing solutions requiring revisions
Mandatory - ServiceNow CSA certified.
ITIL certification / CIS/ CAD ServiceNow certification is an advantage.
Employment Type
Full-time
