IT Tech Specialist | 2025PX05005 | THE-OFF-080 | THE-OFF-082

Mindverse Consulting Services

Posted on : 11-05-2025

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1 Vacancy

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Jobs by Experience

5years

Job Location

Los Angeles, CA - USA

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 11-05-2025

Job Description

Onsite Bilingual IT technician to support both our office staff and retail store team. Youll provide handson technical support manage IT equipment and troubleshoot issues related to hardware software network SAP and pointofsale (POS) systems.

Responsibilities

Support office and retail staff with daytoday IT issues

Troubleshoot desktops laptops printers phones and POS terminals

Set up and configure new equipment (PCs monitors scanners registers etc.)

Install and maintain software OS updates and security patches

Handle SAP user issues (e.g. access printing basic errors)

Troubleshoot POS devices receipt printers scanners and payment terminals

Ensure network connectivity (wired and wireless) is stable and functional

Maintain accurate IT asset inventory and documentation

Support new hire onboarding and terminations (hardware accounts access)

Manage tickets through the helpdesk system and escalate when needed

Work with vendors for equipment repair or service coordination

Requirements

Bilingual Korean/English

2 years in IT support preferably in mixed office/retail environments

BS or BA degree in computer science or a related field is desired.

Handson experience with SAP and POS troubleshooting (Not a requirement)

Proficient with Windows OS MacOS Apple iOS Microsoft 365 and basic networking

Familiar with remote support tools imaging software and ticketing systems

Able to lift/move equipment (up to 50 lbs)

Strong customer service and communication skills

Ability to troubleshoot problems eliminate variables and get to root cause of issues.

Available for onsite work at both office and retail location

CompTIA A Network or other certifications are a plus

Work Timing

Regular Hours

Monday to Friday 9am to 5pm

Work Timezone

Global Timezone

(GMT 0700) Pacific Time Los Angeles (PST)

Reporting Location

Studio 1886 515 Shatto Place Los Angeles

Hours per week

Duration

12 month(s)

Windows OS Mac OS Apple iOS Microsoft 365 SAP Basic Networking Remote support tools Imaging software Ticketing systems

Education

Graduate

Employment Type

Full Time

Company Industry

Key Skills

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About Company

Mindverse Consulting Services

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IT Tech Specialist | 2025PX05005 | THE-OFF-080 | THE-OFF-082

Mindverse Consulting Services

Job Description

Responsibilities

Requirements

Employment Type

Company Industry

Key Skills

About Company

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