Scheduler, Endoscopy - Haverhill
Scheduler, Endoscopy - Haverhill
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1 Vacancy
Job Description
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a notforprofit we support patient care research teaching and community service striving to provide exceptional care. We believe that highperforming teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
In this role you will be the first point of contact for our patients providing them with worldclass customer service. Your responsibilities will include performing checkin checkout and phone reception duties. You will verify insurance eligibility collect copayments and outstanding patient balances and schedule followup appointments. Additionally you will secure prior authorizations referrals and appointments for specialty care and testing. Your attention to detail will be key as you reconcile daily batch and global processing to ensure accurate financial records. Your friendly and professional demeanor will shine as you answer phones and assist patients or route calls to the appropriate department.Collaboration is at the heart of our practice and as a Scheduler you will work closely with your coworkers to achieve common goals. You will willingly share your knowledge and expertise offering assistance as needed. By fostering a supportive and inclusive environment we can provide the highest level of care to our patients.
At Mass General Brigham we value ongoing growth and improvement. As a Practice Assistant you will have the chance to learn and apply new procedures protocols and software programs. You will participate in training sessions and become proficient in new tools to increase your productivity and impact. We foster professional development and offer support for your career progression within our organization. Moreover you may have the chance to assist other departments or sites as needed allowing you to gain diverse experience.
Join our worldclass team at Mass General Brigham and make a difference in the lives of our patients. Apply now and be a part of our ambitious mission to provide exceptional care to our community.
Qualifications
Qualifications
High school diploma or equivalent required
Associates or Bachelors degree preferred
1 2 years customer service experience required
Prior medical office experience preferred
Additional Job Details (if applicable)
We are currently hiring a fulltime 40hour Scheduler to work on site MondayFriday between 8:00 am and 4:30 pm! Our Schedulers play a vital role in providing highquality care to our patients.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half PeopleFocused half PerformanceFocused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Employment Type
Full-Time
