Manager, Sales Development

About us

At Udemy were on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors weve helped nearly 80 million learners and more than 17000 organizations achieve their goals. Come join us in ensuring everyone everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others. Learn more about us on our company page.

About the Role

The ADR Sales Development Manager is a critical member of the Sales Development leadership team who grows talent and executes against outbound pipeline goals. To continue doing great work we need an energetic people leader who wants to join a burgeoning team and is passionate about coaching and developing people at the beginning of their sales careers.

This role gives you the opportunity to hire and shape a fantastic team in the Sales Development organization. To succeed you should pride yourself as a people leader first but have a strong processoriented style and a positive attitude which you use to influence those around you.

Hybrid work

Udemy is headquartered in San Francisco with global offices in Australia India Ireland Trkiye and other US locations. Our robust hybrid work model spans San Francisco Denver Ankara Dublin and Melbourne. This hybrid position requires three days per week in the office in our Denver or Austin hub. Learn more about us on our company page.

About Your Skills:

• SkillsBased Hiring: You dive into job descriptions and team performance data to uncover the key skills needed for success using engaging behavioral questions to explore how candidates have showcased those abilities. With structured interviews you focus on a candidates skills and practical experience ensuring they can perform rolespecific tasks effectively.

• Skills Development: You partner with team members to identify their developmental needs and adjust your leadership style to support their growth. As a strong communicator you clearly articulate development plans expectations and feedback aligning individual growth with team and organizational goals to ensure skill development drives collective success.

• Demand Generation: You develop plan and implement datadriven lead nurtures and GTM sales plays that drive urgency and accountability. By creating compelling targeted content for each stage of the buying journey and analyzing performance data you identify trends and optimize strategies to ensure timely impactful execution across multiple initiatives.

• Pipeline Management & Performance: You analyze the sales pipeline to identify bottlenecks and areas for improvement implementing strategies that optimize lead flow and boost conversion rates. Proficient in SFDC SalesLoft and Gong you leverage data for strategic decisionmaking set clear performance expectations and provide regular coaching and feedback ensuring alignment with sales partners for organizational success.

Heres what youll be doing:

• Scale and manage a highperforming team of 8 ADRs who consistently overachieve on aggressive goals and will become future AEs at Udemy.

• Own and drive execution of Udemys new business pipeline goals by understanding and analyzing topofthefunnel metrics pipeline quality and revenue influenced across segments.

• Shape deep partnerships with Marketing Sales Sales Operations Enablement and People teams to successfully collaborate on new marketing campaigns and field events optimize your business for efficiency accelerate ramp time to productivity and ensure your team has a crisp understanding of Udemys domain knowledge.

• Attract hire develop and retain worldclass ADR talent.

• Build and coach highperforming ADRs to the next highperforming Commercial Account Executives.

• Leads through inspiration service leadership and Udemy values.

Were excited about you because youll have:

• Have 2 years of leadership or outbound sales experience in a fastgrowing hightechnology company with a track record of high performance and strong pipeline generation.

• Are excited by attracting recruiting developing and retaining worldclass talent early in their Sales and Management careers.

• Demonstrate a deep sense of ownership accountability pride and passion for your work.

• Are strategic enough to build a team but tactical enough to execute on a daytoday basis.

• Have a reputation with crossfunctional teams as being collaborative innovative accountable and reliable.

• Have an obsession with being datadriven highly analytical lead through influence and are a structured thinker.

• Think big by working to achieve a deep understanding of predictable revenue models mastery of sales development and value selling practices as well as leadership philosophy and development.

• Love to teach coach and enable through traditional and innovative approaches. You enjoy building slide decks with the latest pitches and the most updated examples from your teams performance.

• Your favorite work playlist is not on Spotify but on the call recording software and you love providing feedback and bettering your teams skills.

We understand that not everyone will match each of the above qualifications. However we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align wed love to hear from you!

Life at Udemy

We aspire to be as vibrant and dynamic as the communities we serve as inquisitive as those who use our platform and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:

• Were invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups ensuring were a Fair Pay Workplace and building a flexible work culture our belonging equity diversity and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do were better for it.

• Learning is what we do inside and out. Our Learning & Development team is second to none helping ensure your journey is one of continuous progression. Youll also have unlimited access to Udemy courses monthly UDays (meetingfree professional development days) and a generous annual professional development stipend.

• Our reason to exist is to revolutionize learning that calls for taking risks and learning from failures. Whether its our hackathons (a companywide effort to envision new possibilities for our product) or sharing our prototypes we see experimentation as a crucial step on the path to success.

• Were committed to creating worldclass employee experiences and are proud of the recognition of this by Great Place to Work.

Of course the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. Youve got the skills; why not use them to help others develop theirs

At Udemy we value diversity and inclusion and consider qualified applicants without regard to race color religion sex national origin ancestry age genetic information sexual orientation gender identity marital or family status veteran status medical condition or disability.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need making it easy to access the right coverage when you need it most. Benefits vary by region and we encourage applicants to review our US Benefits and Ireland Benefits pages to get an understanding of some of the benefits we offer. For details on regionspecific benefits please refer to the information provided during the hiring process.

Information regarding data privacy is available within the Udemy Careers Privacy Notice.