Head of Product & Engineering (Intelligence)
Head of Product & Engineering (Intelligence)
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Job Description
Redefine the future of customer experiences. One conversation at a time.
Were changing the game with a firstofitskind conversationcentric platform that unifies team collaboration and customer experience in one place. Powered by AI built by amazing humans.
Our culture is forwardthinking customerobsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service our products and services and most importantly each other. Sincecompanies and 1M users rely on Nextiva for customer and team communication.
If youre ready to collaborate and create with amazing people let your personality shine and be on the frontlines of helping businesses deliver amazing experiences youre in the right place.
Build Amazing Deliver Amazing Live Amazing Be Amazing
- Leadership & Strategy:Develop and execute a comprehensive product strategy to drive growth and revenue. Lead a global team of ML engineers data scientists and product managers.
- Engineering Investments:Oversee the development of robust data architectures data pipelines for 1st and 3rd party data and 3rd party enrichments through connectors.
- AI & ML Models:Manage the creation and deployment of both 1st and 3rd party ML models ensuring they meet the needs of various vertical industries.
- Customized Solutions:Deliver tailored AI solutions for different industries leveraging both inhouse and thirdparty technologies.
- Process Optimization:Lead the organization with an optimal level of process balancing innovation with efficiency.
- Global Collaboration:Foster a collaborative environment within a distributed team ensuring seamless communication and coordination across different time zones.
- Customer Engagement:Ensure that AI solutions enhance customer interactions driving productive relationships and optimal outcomes based on business priorities and customer preferences.
- Proven experience in leading data and AI teams including ML engineers data scientists and product managers.
- Strong track record in developing and executing product strategies that drive growth and revenue.
- Expertise in data architecture data pipelines and integrating 3rd party data enrichments.
- Deep understanding of applied AI and the ability to deliver customized solutions for various industries.
- Excellent leadership and organizational skills with experience managing global and distributed teams.
- Ability to balance process with innovation ensuring optimal efficiency and effectiveness.
- Strong focus on enhancing customer engagement and achieving optimal outcomes in line with business priorities.
- Experience: At least 10 years of experience in data science machine learning or a related field with at least 5 years in a leadership role.
- Education:Preferred Advanced degree (masters or PhD) in Computer Science Data Science Engineering or a related discipline. Equivalent experience acceptable.
- Technical Skills:Proficiency in data architecture data pipelines and machine learning model development and deployment.
- Industry Knowledge:Experience in delivering AI solutions across multiple industries with a strong understanding of industryspecific challenges and opportunities.
- Leadership:Demonstrated ability to lead and inspire a global distributed team fostering a collaborative and innovative work environment.
- Be part of a forwardthinking company at the cutting edge of AI technology.
- Lead a talented and diverse team of professionals.
- Drive impactful projects that transform industries and create value.
- Enjoy a flexible and collaborative work environment.
Total Rewards
Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best in and out of the office.
Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors including skills experience training and certifications when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position compensation may include base salary and/or hourly wages incentives or bonuses.
- Medical Medical insurance coverage is available for employees their spouse and up to two dependent children with a limit of 500000 INR as well as their parents or inlaws for up to 300000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit providing peace of mind and security in times of medical necessity.
- Group Term & Group Personal Accident Insurance Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent visible & external means.
- Coverage Type Employee Only
- Sum Insured 3 times of annual CTC with minimum cap of INR
- Free Cover Limit 1.5 Crore
- WorkLife Balance 15 days of Privilege leaves per calendar year 6 days of Paid Sick leave per calendar year 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves 1 week of Paternity leave a day off on your Birthday and paid holidays
- Financial Security Provident Fund & Gratuity
- Wellness Employee Assistance Program and comprehensive wellness initiatives
- Growth Access to ongoing learning and development opportunities and career advancement
At Nextiva were committed to supporting our employees health wellbeing and professional growth. Join us and build a rewarding career!
Established in 2008 and headquartered in Scottsdale Arizona Nextiva secured $200M from Goldman Sachs in late 2021 valuing the company at $ check out whats going on at Nextiva check us out on Instagram Instagram (MX) YouTube LinkedIn and the Nextiva blog.
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Required Experience:
Director
Employment Type
Full Time
