ServiceNow Sr. Developer(NowAssist)
ServiceNow Sr. Developer(NowAssist)
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Job Description
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Position Overview
Join our exceptionally dedicated team at Thermo Fisher Scientific Inc. where you will drive technological innovation and develop worldclass cloud applications. This is an outstanding opportunity to demonstrate AI and diverse data sources to enhance business processes and deliver flawless solutions. Our collaborative environment encourages hardworking individuals to innovate and succeed.
Seeking a skilled and motivated ServiceNow Sr. Developer to enhance business processes using AIpowered solutions like NowAssist.
Key Responsibilities
- ServiceNow Development: Design implement and improve applications in Virtual Agent Designer AI Agent Studio Integration Hub and Skills Builder to deliver intelligent and contextaware solutions.
- API Integration: Develop and manage integrations with thirdparty systems using Flows Integration Hub scripted REST messages and outbound HTTP requests.
- ServiceNow & NowAssist Product Utilization: Develop deploy and maintain solutions using ServiceNow technologies like Employee Center Pro portal AI Search Virtual Agent Skills Builder AI Agent Studio and Workflow Builder to build a robust chatbot solution.
- Data Storage Architecture: Design connect and manage diverse data sources such as relational databases vector databases document repositories and BLOB stores to support AI solutions.
- AI and LLM Utilization: Leverage large language models to optimize system instructions for natural language understanding and task execution.
- UX/UI Design: Use HTML & CSS to customize the look and feel of chatbot messages and chatbot user interface.
- Collaboration: Work closely with HR partners end and other developers to define requirements and deliver solutions aligned with business needs.
- Performance Optimization: Continuously improve application performance and user experience through testing debugging and iterative improvements.
- Training and Support: Offer technical mentorship and training to endusers and collaborators on ServiceNow NowAssist capabilities and applications.
Required Experience:
Senior IC
Employment Type
Full-Time
