DB - Benefits Manager
DB - Benefits Manager
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Job Description
About Milliman:
Independent for over 70 years Milliman delivers marketleading services and solutions to clients worldwide. Today we are helping companies take on some of the worlds most critical and complex issues including retirement funding and healthcare financing risk management and regulatory compliance data analytics and business transformation.
Through a team of professionals ranging from actuaries to clinicians technology specialists to plan administrators we offer unparalleled expertise in employee benefits investment consulting healthcare life insurance and financial services and property and casualty insurance.
Job Summary:
The Benefit Manager should have prior experience in managing a team of 1015 employees and is responsible for operational tasks associated with defined benefit plans in compliance with plan provisions and should have the ability to function well in a highpaced and at times dynamic environment. The manager should provide operational support to the team to manage Defined Benefits administration. The manager will be expected to pursue continued education by appearing in professional exams based on Millimans education policy.
Duties/Responsibilities:
Performance Management through regular and timely feedback
Handling escalations providing support and working with team to empower them to do it right the first time
Leading endtoend projects and ensure to meet the desired objectives
Lead automation/process improvement projects
Demonstrate strong networking capabilities and foster positive relationship with stakeholders
Analyze the quality audits reports and suggest process improvements
Resource planning and forecasting
Drive the practice level initiatives within your practice
Achieving efficiencies through cross utilization and trainings
Formulating strategies to meet team goals
Responsible to track and manage the teams SLA
Coordinate with Senior Benefits Manager for any team issues/challenges
TNI and training penetration in the team
Managing associate engagement
Required Skills & Attributes:
- Excellent verbal and written communication skills
- Strong logical analytical and problemsolving skills
- Ability to train develop mentor and motivate teams in a challenging and rapidly changing environment
- Ability to provide and receive feedback in effective manner
Required Skills and Qualifications:
- 10 years of experience into Defined Benefits administration
- Minimum 57 years of people management experience
- Bachelors/masters degree in any discipline
Preferred Skills and Qualifications:
- High integrity and discretion to ensure the confidentiality of sensitive client data
- Certifications in US Benefits would be an added advantage
- Ability to plan and prioritize tasks and to delegate them when appropriate
- Excellent time management skills with a proven ability to meet deadlines
- Team player and actively contributes to their group in order to complete tasks or meet goals
- Should be able to manage change effectively in todays dynamic environment
Required Experience:
Manager
Employment Type
Full-Time
