ZONE COORDINATOR, WESTERN QUEENS

The New York City Housing Authority (NYCHA)s Office of Resident Economic Empowerment & Sustainability (REES) situated within NYCHAs Department of Resident Services Partnerships and Initiatives (RSPI) is charged with working to develop and implement programs policies and collaborations to measurably support residents increased economic opportunities with a focus on asset building employment advancement adult education and training and business development.

NYCHA has implemented a Zone Model approach which leverages NYCHAs and partner resources to expand economic opportunity for public housing residents through placebased service coordination. Through this approach REES enables NYCHA to (1) Generate more economic opportunities for NYCHA residents and NYCHA neighborhoods while strategically investing and leveraging NYCHAs spend; (2) Provide a more comprehensive economic empowerment platform with additional capacities around financial literacy asset building and business development; (3) Reduce the duplication of services better investing limited resources; (4) Enable NYCHA to be a better partner to communitybased organizations government agencies philanthropies community colleges schools employers and other key stakeholders; and (5) Drive more resources and investment into public housing neighborhoods.

Each zone is overseen by a dedicated REES Zone Coordinator a neighborhood focused service coordinator and partner manager who uses local knowledge and resident needs to identify coordinate and attract economic empowerment partnerships and resources for residents of public housing in those specific geographies.

REES is seeking a dynamic Zone Coordinator Western Queens who will serve as project and partnership manager with a communitybased focus providing placebased service coordination for NYCHA residents in these NYCHA neighborhoods. The Zone Coordinator will help to identify coordinate and attract economic empowerment resources for residents of public housing in those specific geographies with a special focus on a few key NYCHA developments and execute a portfolio of strategic projects that achieve clearly defined outcomes including JobsPlus a placebased employment program designed to increase the earnings and employment of workingage residents through customized employment services financial counseling rentbased incentives and peer to peer support.

Responsibilities shall include but not be limited to the following:

1. Oversee the Zone model approach for a specific geographic area servinghouseholds on average.
2. Assess neighborhood needs and service gaps. Identify key adult education training workforce development financial literacy and asset building and business development stakeholders and resources within a specific geographic area.
3. Establish formal partnerships through an application and evaluation process with relevant economic opportunity services providers. Establish and manage formal agreements and/or contracts with partner organizations.
4. In collaboration with partner organizations develop manage and execute a portfolio of strategic projects that connect residents to critical services and achieve clearly defined outcomes measures. Set defined performance targets for projects and manage effectively to reach intended outcomes. Manage relationships with key internal and external stakeholders to advance project outcomes.
5. In the NYCHA neighborhoods of Western Queens including Astoria L.I.C and Woodside maintain and build a local referral and recruitment infrastructure utilizing the webbased referral system and other referral tools. Leverage partner organizations frontline NYCHA staff and key stakeholders. Strategically leverage NYCHA and REES communication channels when executing all projects and initiatives.
6. Identify neighborhood economic opportunity needs and gaps and work with partner organizations as well as key REES staff and community stakeholders to develop strategies for securing additional resources and/or launching pilot initiatives with the potential to scale. Establish partner networks based on local need to meet key service area gaps and leverage best practice.
7. Manage relationships with up to three (3) Jobs Plus programs (serving the developments of Astoria Queensbridge I&II/Ravenswood and Woodside respectively) to ensure that there is a strong working relationship between the JobsPlus contractor staff and NYCHAs frontline staff as well as with the residents of the respective developments. In addition connect JobsPlus sites to opportunities organizations and resources that can support the sites and JP members in achieving their goals. Act as a liaison with property management and the Jobs Plus sites to encourage an increase in residents participating in a rent incentive associated with the program.
8. Regularly manage project performance through quantitative and qualitative analysis. Utilize standard reporting tools and obtain regular partner and resident feedback through formal methods. Monitor performance of ongoing initiatives (e.g. volume of referrals to partner organizations) on a consistent basis to ensure REES reaches established performance targets. Consistently implement new strategies to improve or enhance outcomes based on evaluation.
9. Manage relationships with Resident Associations and other residentled bodies development property managers and other key contacts.
10. Ensure website resources and materials are up to date with accurate neighborhood information.
11. Work with partners and REES team to identify best practices that support the annual outcomes for REES. Research and share community economic development best practices with partner organizations and REES staff.
12. Represent REES and NYCHA at external resident community and citywide events including meetings with senior NYCHA leadership. Provide regular training and external presentations.

Additional Information

employees applying for transfer promotion title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
residents are encouraged to apply.
provides benefits that include a choice of medical coverage plans deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

COMMUNITY COORDINATOR 56058

Qualifications :

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to 1 or 2 above. However all candidates must have at least one year of experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime