Payroll Manager - UK/IRE
Payroll Manager - UK/IRE
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Job Description
Why PlayStation
PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment a whollyowned subsidiary of Sony Group Corporation.
Role overview:
The Payroll Manager is a role designed to provide leading payroll management for Sony Interactive Entertainment. This role and team are positioned within the People Experience team in HR. The Payroll Manager is responsible for daytoday payroll vendor partnership(s) overseeing the preparation and processing of payroll for all employees ensuring accuracy and compliance with internal policies and legal regulations. This role will focus on the UK and Ireland. This position is responsible for training and development of the Payroll team and will lead in a collaborative manner within and outside Payroll Services to drive an environment of exceptional customer service. This individual can produce analyse and articulate process and technology improvements to the Payroll Director and is expected to maintain uptodate awareness of current trends in HR and Payroll.
What youll be doing:
Business As Usual:
- Ownership for delivery of BAU Payroll with two direct reports.
- Develop relationships across the SIE organisation and collaborate with HR PX Benefits Compensation PTS & Mobility teams. Responsible for maintaining ongoing connections through weekly interactions and meetings to ensure timely and accurate results.
- Management and delivery of monthly payrolls alongside annual payroll calendars and tasks (e.g. P11d(b) GPGR ERS returns).
- Provide exceptional experience resulting in high customer satisfaction.
- Liaise between outsource provider and functional staff to bring issues to resolution within provided service level agreements.
- Oversee training and communications with customers and system users on new processes and functionality.
- Solicit customer feedback from across teams downstream and upstream to understand potential areas of vendor services improvement.
- Works collaboratively to optimise services by aligning systems with the expectations of the customers needs.
- Implement findings and recommendations to further enhance the Payroll function.
- Analyse any concerns and develop action plans for correction.
Payroll Services Governance:
- Daytoday liaison with the outsourced payroll service providers to ensure delivery of the payroll processes and results (UK Ireland and Modified payroll).
- Manage responsive accurate and timely resolution for common payroll vendor services inquiries.
- Review additional services payments against contractual obligations and find opportunities for reducing occurrences.
- Undertake and input into payroll governance infrastructure comprised of policies controls and other risk management tools.
- Directly accountable to ensure that Payroll service meets all applicable service level agreements.
- Responsible to ensure the Standard Operating Procedures manual is kept up to date with current payroll service provider model practices and procedures.
- Oversee the processing of international assignees shadow payrolls and audit pay to ensure results agree with recommendations from mobility services.
Project Management Initiatives:
- Ensure contract agreements are being fulfilled/leveraged and audit relevant metrics.
- Provide project management support for given initiatives in HR and Payroll special projects.
- Proactively participate in meetings with key partners to set endtoend pay processes expectations and drive agreeable outcomes.
- Produce performance scorecard and coordinate service improvement initiatives.
- Report project progress to management.
- Ability to identify data trends and Payroll and Time technology architecture and articulate recommendations with IT HRIS Operations and outsource services on SIEs ongoing payroll requirements.
- Ability to drive system automations to eliminate manual processes.
- Manage and troubleshoot the administration of payroll platform integrations.
What were looking for:
- Demonstrable track record of leading Payroll within a large complex international organisation.
- 10 years (or equivalent) of experience in managing an outsourced payroll provider and liaison with vendors.
- Background in multitier support structure and dealing with external outsource support model.
- Possess a deep understanding and experience of UK payroll (e.g. statutory payments pension/autoenrolment manual calculations) and tax law.
- Strong leadership and team management skills.
- Possess strong written verbal and interpersonal skills.
- Apply sound judgement and discretion with sensitive information.
- Ability to manage change requests and the defining of new service provider requirements with input from multiple teams and collaborators.
- Passion for providing exceptional quality service and striving for exceeding clients expectations.
- Proactive anticipations of issues and developing collaborative relationships with upstream and downstream functions.
- Issue resolution solution oriented and accountability.
- Solid understanding of general HR processes and data including eligibility and procedures to provide expected correct downstream pay result outcomes.
- Analytical skills with ability to produce and effectively articulate recommendations to leadership.
- General understanding of HR and Payroll system databases functions and processes specifically crossfunctional touchpoints.
- Outstanding leadership quality project management skills and business commercial awareness.
- Proficiency in payroll software and Microsoft Office Suite.
Desirable:
- CIPP or equivalent qualification
Benefits:
- Discretionary bonus opportunity
- Private Medical Insurance
- Dental Scheme
- 25 days holiday per year
- On Site Gym
- Subsidised Caf
- Free soft drinks
- On site bar
- Access to cycle garage and showers
Please refer to ourCandidate Privacy Notice for more information about how we process your personal information and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Required Experience:
Manager
Employment Type
Full Time
