Clinic Manager
Clinic Manager
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Salary Not Disclosed
1 Vacancy
Job Description
As a physicianfounded and led organization ensuring everyone has access to quality healthcare is what inspires us. The magic weve created lies in Carbon Healths custom EHR and the collaboration among clinical teams engineers and designers who work sidebyside to deliver innovation like our hands free AI charting tool. Thats why we hire people who genuinely care about patients solving healthcare challenges and making a positive impact every day. Join us and help change the future of healthcare for the better.
Job Title and Overview:
Clinic Manager.
Description: The Clinic Manager is responsible for the daily management of a Carbon Health clinic. Managing all operational policies and procedures clinic financials patient experience and community outreach with an owners mindset to ensure profitability. A successful clinic manager is intrinsically motivated challengedriven rethinks traditions and genuinely cares about employees and patients. Center Manager must be willing and able to participate in community outreach events sponsorships and other growth levers.
Job Responsibilities:
Overview of responsibilities may include but are not limited to:
Overseeing daytoday operations of the clinic.
Managing clinic staff including hiring training scheduling and performance evaluation.
Ensuring compliance with regulatory requirements and healthcare standards.
Developing and implementing policies and procedures to optimize clinic efficiency and patient care.
Handling administrative tasks such as budgeting inventory management and reporting.
Serving as a liaison between clinic staff physicians patients and external stakeholders.
Resolving conflicts and addressing issues that arise within the clinic.
Clinic Managers are required to be in the clinic fulltime unless attending offsite meetings or community marketing
Clinic managers are required to participate in one clinical shift as part of their job responsibilities.
Clinic Managers are expected to work on a rotating weekend on call schedule
Performance Expectations:
Key performance indicators (KPIs) by which the Clinic Managers performance will be evaluated. This may include:
Patient satisfaction ratings.
Resource: NPS and Google Reviews
Staff retention rates
Turnover (voluntary/involuntary)
Compliance with regulatory requirements.
UCA Accreditation
Department of Health Compliance
Scope of Practice for direct reports (xray tech medical assistant support staff)
Operational efficiency metrics
Doortodoor time
Call answer rate
Call intent
Workplace Health
Credit Card on File
Supply Cost per Visit
Clinic Closures
Overstaffed Days
Average Daily Volume (ADV)
Financial performance (e.g. revenue generation budget adherence)
Medical Services EBITDA
Professional Conduct and Ethics:
Maintaining professionalism integrity and ethical standards is paramount for a clinic manager ensuring trust credibility and quality care in every aspect of their role.
As a clinic manager its crucial to uphold strict confidentiality and exercise discretion when handling sensitive patient and organizational information safeguarding privacy and maintaining trust within the healthcare environment.
Reference Code of Conduct and Ethics Employee Handbook Mission Values and Vision
Support and Resources:
IT infrastructure and software systems.
Carbon Health Help Center
Confluence
JIRA Software Management
Support from senior management
Area Manager / Clinic Manager relationship
BENEFITS
Medical dental & vision coverage effective first day of employment
Health Savings Account & Flexible Savings Account option for health care & dependent care
Paid time off paid sick leave
401k retirement savings plans
Life & Disability Insurance
Phone & WiFi stipends to support remote work
*Some benefits dependent on specialty and employment status
We recognize that the key to success lies in valuing the minds experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an EVerify employer.
Required Experience:
Manager
Employment Type
Full-Time
