WMS Support Analyst
WMS Support Analyst
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Job Description
WMS Support Analyst
Howdens Joinery are looking for a new Support Analyst with experience in Warehouse Management systems to support and enhance the current JDA (Blue Yonder) Dispatcher operations across the warehouse landscape.
The role involves analysing business requirements configuring and optimising JDA systems and ensuring minimal disruption to daily operations. The ideal candidate will play a key role in the future migration to SAP EWM offering expertise in the current state while helping define and deliver the future state.
A hands on businessfacing role requiring collaboration across warehouse and IS teams based onsite in either Raunds Northamptonshire or Howden Yorkshire.
What you will be doing
- Serve as the subject matter expert (SME) for JDA Dispatcher ensuring smooth daily operations and timely issue resolution.
- Analyse and document business requirements for system improvements and provide effective JDA solutions.
- Support configuration testing and rollout of changes within the JDA environment.
- Liaise with vendors and internal teams to manage service requests and incidents.
- Create functional documentation and user training materials for JDA processes.
- Provide training and ongoing support to end users to ensure proper system usage.
- Actively contribute to the planning and execution of the migration to SAP EWM.
- Collaborate with crossfunctional teams to map JDA functionality to SAP EWM capabilities.
- Assist in data preparation and process design for the transition to SAP EWM.
What we need from you
- Strong warehouse systems experience especially with JDA Dispatcher / Blue Yonder ideally in a warehousing or logistics context.
- Ideally someone with an interest in moving their skills over to SAP EWM as the future platform.
- Solid understanding of warehouse operational processes and how they are supported by WMS platforms.
- Experience with incident management configuration and system optimisation.
- Exposure to SAP WM/EWM or involvement in migration projects is highly desirable.
- Familiarity with integration tools such as IDocs EDI or middleware platforms is beneficial.
- Basic technical skills (e.g. debugging scripting data manipulation) are a plus.
- Proactive selfstarting individual with a strong appetite for problemsolving and continuous improvement.
- Excellent communication skills and the ability to work with business and technical stakeholders are essential
- Comfortable working collaboratively in crossfunctional teams.
- Open to travel and flexible working as required by project phases or operational needs.
What we can offer you
- Competitive salary and company bonus
- Excellent pension scheme (company contribution of up to 12%)
- 25 days holiday bank holidays with the option to buy additional days
- Staff Discount
- Employee Assistance Programme
- Exceptional Reward and Recognition events
About Howdens:
Howdens Joinery is the UKs number one trade kitchen supplier providing thousands of products across kitchens joinery and hardware. We have over 900 depots throughout the UK and Europe making us the first choice for more than 460000 loyal trade year our sales reached circa 2.3bn and we have an ambitious growth agenda.
As well as the opportunity to develop within a fast paced and commercial environment you will be part of a rewarding organisation recognised for excellence in the workplace in theBest Big Companies to Work For.
How to apply
Were building a future where worldclass service innovation and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career then were keen to hear from you.
Howdens is founded on the principle of being Worthwhile for ALL concerned. Were working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process please emailwith the job title and location and we will be happy to help you
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Required Experience:
IC
Employment Type
Full-Time
