Premium Receivable Supervisor

As an elite Excess and Surplus Lines market Nautilus Insurance Group offers commercial property and casualty insurance solutions to appointed wholesale surplus lines producers countrywide. We have specialized in providing these solutions for more than 35 years.

We have more flexible policy terms and premium rates on a nonadmitted basis. Our focus is small to medium Property and Casualty risks on both an admitted and a nonadmitted basis.

Our offerings are distributed through partnerships with appointed wholesale surplus lines producers. Our relationships are defined by mutual success speed to market customercentric focus and an expanded appetite.

Coverage placed by Nautilus Insurance Group is provided by Nautilus Insurance Company and Great Divide Insurance Company both W. R. Berkley Corporation members with A.M. Best (Superior) A XV ratings.

Benefit Highlights:

• Paid Parental Leave! At Nautilus we offer Childbirth Recovery Leave as well as Primary Caregiver Leave for up to a maximum of 12 weeks of paid leave.
• Nautilus offers Medical Dental and Vision coverage options along with Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) choices
• We help our employees feel secure by providing a 401(k) program profit sharing stock purchase plan life insurance and travel accident insurance options.
• One of our core values is Committed to Serve and these arent idle words. We provide every employee one paid day off per year to volunteer at a local charity. Thats serving with a smile!
• We take risk management excellence and your professional growth seriously by offering Tuition Assistance and IndustryRelated Education and Exam programs.
• Can you hear us now Employees are eligible for special cell phone service discounts with Verizon and AT&T. Weve got a plum position for you! We participate in the Plum Benefits program offering employees costfree access to thousands of exclusive travel and entertainment discounts.
• Flexible work arrangements
• On site newly renovated fitness center free to use for employees. Yoga and other classes available for a nominal fee.

Nautilus Insuarance is seeking a Premium Receivable Superivisor. This role will be located in our Scottsdale AZ headquarters.

The primary role of the Premium Receivable Supervisor is to oversee the billing team ensuring that the daytoday operations of Accounts Receivable are carried out efficiently promptly and accurately. You will also Support the Premium Receivable Manager in planning and coordinating the Agencys billing and collections workflow and projects.

• Manage evaluate and monitor the Premium Receivable Teams goals and workflow to achieve optimum performance.
• Assist in the development of the staff for longterm career growth. Coordinate the hiring of personnel. Prepare merit and bonus recommendations and promotion requests for the receivable staff. Review and approve timecards PTO and sick time requests
• Provide daytoday support to the Billing and Collection Teams by answering their questions and providing guidance
• Identify tasks and create workflow process improvements for each team.
• Analyze verify and correct errors in the billing system created by incorrect processing researching each transaction and collaborate with Ops management and IT to correct the issue.
• Monitor and oversee all aged and receivable reports to ensure the timely resolution of outstanding cash and handle any aged items promptly. Determine what items need to be escalated to Underwriting Management for resolution.
• Primary point of contact with the billing system vendor collaborate with them to identify solutions to software issues and establish a schedule for biannual system all releases prior to integrating them into the production environment.
• Manage assigned territory by analyzing verifying and processing agent reconciliations to address differences with our agents regarding out of balance transactions with Nautilus.
• Handling of larger complex collection of delinquent premium audit and deductible balances while demonstrating a high level of judgment in collecting; balancing the need to collect while fostering a strong customer relationship
• Escalation point for billing and recovery calls to ensure customer issues are resolved effectively
• Complete special projects assigned by management and provide support to interdepartmental personnel as requested or assigned.

• A minimum of five years experience related to insurance accounting to include basic knowledge of insurance policy and premium transactions is needed.
• Must have a strong customer service background working in a professional environment.
• Basic to intermediate accounting and/or reconciliation knowledge is needed.
• Proven ability to direct and train personnel in all aspects of agency receivables and premium recovery as normally acquired through related experience
• Must have knowledge and basic proficiency of computer programs in a Windows environment including Word Excel and Email.
• Excess and Surplus lines background beneficial.
• High School Diploma is required.
• Additional accounting education is preferred.