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You will be updated with latest job alerts via emailGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role of Assistant Manager Compliance Order to Cash.
We are looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types (Manual Consolidated and Automated). In this role you will be encouraged to work on strict deadlines in a fast paced business environment while being a good great teammate and should have led a team size of 40 to 50 people.
Responsibilities
Responsible for processing all billing cycles for circulation activities on a strict timeline each month.
Expertise in navigating billing systems to perform research on billing disputes input new pricing and products.
Key contact for local circulation departments for billing issues.
Assist AR team with cash application if exceptions arise.
Monitor adjustments to bills; ensuring accuracy in GL coding and mapping within the front end systems.
Responsible for creating an environment and culture that fosters process improvement high performance teams employee growth extraordinary customer service and marketdriven competitiveness in Billing
Responsible for establishing productivity and quality performance measurements monitoring performance against established goals and coaching employees on improvements in execution
Owns all Billing policies controls processes and procedures.
Enforces all policies controls process and procedures for Billing.
Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution.
Ensure all documentation is SOX compliant uptodate accurate and easy to understand.
Perform and monitor Month End process for each location as well as generate and book Circulation Revenue to JDE
Foster communication and teamwork within and across organizational boundaries especially with other SSC departments.
Hire train and motivate the team.
Qualifications we seek in you!
Minimum Qualifications / Skills
Bachelor or Graduate degree
Relevant years of experience in Order to Cash
Strong analytical and problemsolving skills
Excellent customer service and communication skills
Must be selfreliant resourceful and proactive in approaching tasks.
Strong analytical skills and ability to work with complex data.
Excellent attention to detail and problemsolving abilities
Preferred Qualifications/ Skills
Exposure to (SAP / Oracle / Salesforce / TPM)
o Experience in Trade or NonTrade deductions for Trade Management OR
o Order Entry or Fulfilment experience for Order Management OR
o Contract review & Entry experience for Contract Management OR
Knowledge of all Ordertocash processes in the CPG or retail industry.
Proficient in Microsoft Office Excel PowerPoint and Word Strong communication skills
Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines.
Strong interpersonal skills with the ability to work in a team environment.
Ability to multitask and prioritize items with specific time constraints.
Clientfocused mindset with proven ability to respond quickly to internal and external client requests.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion respect and integrity customer focus and innovation. Get to know us at and on LinkedIn X YouTube and Facebook.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Full-Time