Business Development/Sr Designer
Business Development/Sr Designer
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Location: Wood Dale IL (Onsite)
About OPTO
OPTO designs and manufactures retail fixtures for domestic and international markets. We are a designled company driven by innovation a passion for helping our clients succeed and communication. Our team applies creative thinking across customer proposals product development and operations to deliver tailored retail solutions. The excitement innovation and passion from all of our team members allows us to curate the best solutions for any retail environment.
With inhouse engineering and a responsive collaborative culture we adapt quickly to customer needs and provide industryleading speed and reliability earning longterm partnerships through performance and trust.
What we are looking for:
We are seeking a hybrid Business Development Coordinator Senior Designer to serve as a critical connector between inbound client inquiries and OPTOs designled sales process. This unique role combines earlystage client engagement lead qualification and account development with a strong foundation in retail design. Youll serve as a first point of contact for prospectsguiding them through discovery and qualifying opportunitieswhile supporting the design team in converting leads into lasting client relationships.
This is an ideal opportunity for someone with strong communication skills design knowledge and a strategic mindset who thrives in a fastpaced collaborative environment and wants to grow within a vertically integrated clientfocused company.
Key Responsibilities:
- Respond promptly and professionally to phone calls and website inquiries
- Qualify and nurture inbound leads; determine project viability and client needs
- Guide prospects through early discovery to a point of handoff to the design sales team
- Maintain accurate records of all interactions and lead activity in Salesforce (or similar CRM
- Prepare and send tailored followup communications and materials
- Collaborate with the design team to ensure smooth wellinformed transitions of warm leads
- Track inquiry progress and assist in reporting on lead activity and conversion trends
- Coordinate showroom visits lunch & learns and sample/collateral requests
- Provide support for sales and marketing campaigns tracking ROI and engagement
- Travel as required for industry events client meetings and trade shows
Qualifications:
- Associates or Bachelors degree in Interior Design Marketing Business or a related field
- 2 years of experience in retail design business development customer service or sales support
- Familiarity with retail fixture systems and retail design environments
- Proficient in CRM platforms such as Salesforce; capable of managing clean and accurate data
- Strong written and verbal communication skills
- High attention to detail and strong followthrough
- Excellent time management and multitasking ability in a fastpaced deadlinedriven setting
- Able to work independently while effectively collaborating across departments
- Careerminded with a desire to grow within a design and salesfocused company
Preferred Skills:
- Experience or familiarity with AutoCAD and Revit
- Interest in the retail industry and knowledge of retail merchandising principles
- Familiarity with Microsoft Office Suite and Adobe Creative Suit
- Previous experience coordinating with clients vendors or internal creative teams
- Exposure to trade shows or industry networking events
What We Offer:
- Competitive compensation and benefits package including a 401(k) plan with employer match medical dental and vision insurance AD&D and life insurance and paid time off (PTO)
- Bonus Incentive program
- Casual office environment
- A team of passionate creative and fun team who is dedicated to the growth of our company
- A diverse work experience where you can see projects come to life. Starting with the inception of projects in marketing and business development through the concept and development with our design and engineering teams all the way to fabrication and final delivery to our customers
Work Environment and Physical Requirements:
This position is based in an office environment. The role involves sitting and standing at a desk frequent inperson and phone communication and the regular use of standard office equipment including phones and computers.
Accessibility Accommodation Statement:
OPTO is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. If you (or another applicant you know) require assistance accessing or reading this job posting or need accommodations during the application process please contact . OPTO will provide reasonable accommodations to ensure equal access to the application process in accordance with applicable state and federal law.
Equal Employment Opportunity Policy:
OPTO is an equal opportunity employer. OPTO prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.
Required Experience:
Senior IC
Employment Type
Full-Time
