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Kendrick Recruitment is currently seeking an experienced Senior Restaurant Manager to join a wellestablished and fastgrowing restaurant group based in Port Elizabeth Eastern Cape. This is an excellent opportunity for a dynamic and servicedriven professional with a strong operational background and a passion for hospitality.
Key Responsibilities:
Oversee daily frontofhouse and backofhouse restaurant operations
Manage and lead a team of staff including recruitment training and performance monitoring
Ensure exceptional customer service and guest satisfaction
Maintain high standards of food quality presentation and hygiene
Handle staff scheduling labour cost control and general HRrelated duties
Assist with budgeting cost control stock management and supplier relations
Monitor and ensure compliance with health and safety and liquor licensing regulations
Handle customer complaints and ensure swift and professional resolution
Drive marketing initiatives and contribute to promotions and events planning
Ensure all operational procedures are followed and improved where necessary
Requirements:
Minimum of 3 5 years experience in a similar role within a highvolume restaurant environment
Strong leadership and team management skills
Excellent communication and customer service abilities
Solid understanding of restaurant operations including stock control and cost management
Ability to work under pressure and manage multiple tasks effectively
Proficient in pointofsale systems and general computer literacy
Flexibility to work evenings weekends and public holidays as required
This role is ideally suited to a motivated and handson professional ready to take on a leadership position within a dynamic and growing hospitality group.
If you are interested in applying for this position please send your CV to apply.
Full Time