Admissions Counselor
Admissions Counselor
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1 Vacancy
Job Description
Working Title: Admissions Counselor
State Role Title:Administrative and Professional Faculty
Position Type:Administrative & Professional (Nonteaching Faculty)
Position Status: FullTime
FLSA Status: Exempt: Not Eligible for Overtime
College/Division: Admissions
Department: 100175 Admissions Office
Pay Rate:Maximum Starting
Specify Range or Amount: $43000
Is this a JMU only positionNo
Is this a grantfunded positionNo
Is this a Conflict of Interest designated positionNo
Beginning Review Date:06/06/2025
About JMU:
Mission
We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.
Vision
To be the national model for the engaged university: engaged with ideas and the world.
Who We Are
Located in the heart of Virginias beautiful Shenandoah Valley the city of Harrisonburg is approximately 120 miles from Washington D.C. and Richmond VA. With a population of just over 53000 Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students faculty and staff. The student body includes approximately 20000 undergraduate and 1900 graduate students with over 1000 fulltime instructional faculty.
JMU offers thriving programs in the liberal arts science and technology and professional disciplines at the undergraduate masters and doctoral levels. The university is committed to expanding diversity fostering equity and inclusion and supporting superlative teaching and scholarship. JMU has achieved national recognition for the high quality of its academic programs focus on maintaining strong student/faculty interaction and innovative faculty research.
General Information:
The Office of Admissions at James Madison University is accepting applications for an Admissions Counselor. This position is primarily responsible for representing JMU to prospective students through on and offcampus recruitment efforts. It involves executing strategic recruitment travel (potentially 8 weeks in the fall and 3 weeks in the spring) and reviewing freshman applications. This position offers the option to work remotely one day per week.
Duties and Responsibilities:
- Serves as the primary point of contact for an assigned recruitment region. This involves answering emails phone calls online inquiries and inperson questions from prospective students their families and high school counselors in a timely fashion.
- Represents JMU positively at high school visits college fairs oncampus recruitment efforts and panels to connect with prospective students and families. This involves delivering presentations to prospective students and families about what JMU has to offer and clearly articulating the admissions process and criteria.
- Helps prospective students and families navigate application processes select competitive courses for admission to the university and identify potential majors that align with desired career goals.
- Evaluates freshman applications for assigned recruitment region and makes admissions decisions. This requires the ability to analyze transcripts; develop an understanding of different schools offerings and grading scales; followup with school counselors; make accurate consistent decisions; use professional judgement; participate in admissions application committees; and support building a diverse student population.
- Responds to and develops entrance pathways for applicants not initially offered admission to JMU. Requires an ability to listen understand and validate conversations with families to provide counseling and advising.
- Utilizes PeopleSoft OnBase and other JMU software and technologies to analyze application information communicate with prospective students and applicants record notes and maintain accurate data.
- Works with the Senior Assistant Director for Recruitment Travel to develop a strategic travel plan that maximizes outreach to prospective students. Requires an ability to analyze historical data and reports keep current with regional changes and identify potential new markets for recruitment.
- Manages regional travel logistics by building fall and spring travel schedules booking hotels reserving and driving a JMUowned vehicle to/between/from recruitment events and utilizing software to enter events and record event attendance. Uses Zoom Microsoft Teams and other technologies to meet virtually with prospective students.
- Serves on ad hoc office committees as needed which can include hiring committees for vacant positions working groups evaluating office processes and/or other collectives focusing on areas identified by office leadership.
- Performs additional duties as assigned.
Qualifications:
Required:
- Bachelors degree.
- Some evening and weekend availability.
- Valid drivers license.
- Ability to lift and transport up to 50 lbs. with or without accommodation
Preferred:
- Ability to work independently and as part of a team.
- Excellent oral and written communication skills.
- Strong organizational and analytical skills with keen attention to detail.
- Strong presentation skills.
- Customer service experience.
- Ability to prioritize and multitask.
Additional Posting Information:
JMUs Dual Career and Community Resources Program is available for candidates that will be relocating to the area. For more information please visit of Employment:
Employment is contingent upon the successful completion of a criminal background check.
EVerify Notice: After accepting employment new hires are required to complete an I9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the EVerify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status.
We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: (540).
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540)or You may also visit the JMU Human Resource Office located at 752 Ott Street Harrisonburg VA 22807 and we will be happy to assist you.
Employment Type
Full Time
