Employee Programs Operations Associate Manager

This role can be based in Chicago NYC Mountain View or San Francisco.  

At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the teams business needs. 

LinkedIns Social Impact team creates economic opportunity foreverymember of the global workforce by connecting professionals and overcoming barriers to networks as well as the skills and knowledge needed to access opportunities. This role is part of the Employee & Community Programs team within Social Impact which is focused on inspiring LinkedIn teammates to get involved in social impact through strategic volunteering and giving opportunities while bringing our vision culture and values to life. 

We are looking for an Employee Programs Operations Associate Manager who will report to the Head of Employee & Community Programs and support internal initiatives across the team. This role will manage daytoday operations for initiatives and campaigns enabling global teammates to be agents of positive change in their local community while creating managing and optimizing systems and processes to measure our impact. 

This handson fastpaced role blends operational execution creative problem solving and effective communication and collaboration. The ideal candidate will be deeply organized analytical collaborative passionate about social impact and have experience managing operations for social impact employee programs. 

Responsibilities:

Employee Programs Operations (70%) 

• Own manage and document key team operational processes including daytoday management of internal giving platform employee match volunteer and event approvals responding to employee inquiries (including executives) and training employees and social impact team collaborators on platform functionality. 
• Serve as the daytoday operations contact and team subject matter expert for our giving platform vendor managing weekly vendor meetings troubleshooting issues as needed recommending new features to ensure platform is optimized for team needs and supporting contract renewal process. 
• Design execute and optimize effective measurement and reporting systems and processes to showcase program impact and help the team make datadriven decisions creating monthly and quarterly data reports and conducting data cleanups to ensure accurate tracking.  
• Create clarity with employees through effective management of relevant and timely internal program communications and channels to drive participation and employee recognition including the volunteer portal SharePoint sites program FAQs and policies reoccurring communications to new hires and volunteer program participants repository of employee stories that can be leveraged across channels and programs to highlight top volunteers. 
• Recommend innovative and creative ways to capture more employee volunteer and giving activity and drive increased engagement in our programs.

Program and project management Special Projects (30%) 

• Collaborate across the team to support the execution of global programs and initiatives events campaigns and special projects that further embed social impact into the employee lifecycle. 

Qualifications :

Basic Qualifications 

• Bachelors degree in a related field or equivalent experience 
• 3 years experience managing social impact employee programs operations and partnering with vendors to achieve program outcomes 

Preferred Qualifications 

• Strong analytical thinker who excels at data analysis and working with software and tools to measure and drive program success 
• Exceptional organizational and systemsthinking skills with the ability to prioritize across multiple projects 
• Strong knowledge skills and passion for developing and implementing operationally efficient processes and systems 
• Comfortable working independently in a fastpaced highly matrixed environment 
• Proactive selfstarter who moves with a sense of urgency and possesses a solutionsoriented growth mindset 
• Strong written and verbal communication project management and planning skills. 
• Comfort with Microsoft and Google tools (Excel Word Outlook Google Slides PowerPoint Copilot) to drive efficiency. 
• Highly adaptable and intellectually curious with the ability to quickly learn and pivot 
• Track record of effective stakeholder management 
• Experience working in missiondriven environments with an understanding of nonprofit or social impact audiences 

SuggestedSkills 

• Problemsolving 
• Analytical skills 
• Collaboration 
• Communication 
• Project and program management 

LinkedIn is committed to fair and equitable compensation practices. 

The pay range for this role is 72000 to 118000. Actual compensation packages are based on several factors that are unique to each candidate including but not limited to skill set depth of experience certifications and specific work location. This may be different in other locations due to differences in the cost of labor. 

The total compensation package for this position may also include annual performance bonus stock benefits and/or other applicable incentive compensation plans. For more information visit Information :

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