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Job Description:
Product Manager Fraud
JOB SUMMARY
We are looking for a Product Manager to play a pivotal role in defining product strategy based on a deep understanding of market challenges and innovative solutions informed by thorough research and analysis for our fraud product group. In this role you will be joining a team of product managers focused on Fraud reporting to the Head of Product Management Fraud and Managed Services at CSI. You will also work cross functionally with Technical Product Owners and Development teams Marketing Sales and Customer Support teams to drive remarkable marketplace results. The Fraud Product Manager will:
Oversee and manage new product enhancement requests and ideas ensuring they align with the overall product strategy. Decline requests that do not fit the strategy promptly.
Develop detailed epic and feature documentation that highlights market problems empowering designers and developers to create effective solutions. Clearly explain personas and use cases to define problems and solutions.
Manage and refine product backlogs ensuring priorities are current. Collaborate with the Technical Product Owner to provide context and details for effective squad delivery.
Create and manage product roadmaps to align with the product strategy working with Product Line Leaders to review and validate changes.
Provide market and solution information to support channel opportunities customer support deep dive demos and issue resolution.
Collaborate with Product Line Leaders to gather information for pricing models schedules and supplementals ensuring financial targets (e.g. ROI profit margin) are considered in the financial model.
Assist Product Marketing in creating tools for ongoing sales channel enablement for prospects and customers.
Serve as a Subject Matter Expert (SME) for the products and features you are responsible for.
Fulfill any additional duties assigned contributing to the overall effectiveness of the team.
Experience Education & Certifications:
4 years relevant work experience specifically in Product Management
Experience with Fraud preferably Account Takeover (ATO)
Strategic Product Management Experience Demonstrated success in defining and executing product strategies roadmaps and lifecycle management.
Strong Market Research & Analytical Skills Proven ability to gather analyze and apply market intelligence to define strategy and identify customer needs.
CrossFunctional Collaboration Skilled in partnering with architecture engineering marketing and leadership to deliver businessaligned product outcomes.
Financial Acumen Experience developing business cases pricing models and ROI analyses to support strategic decisions and financial targets.
Industry Thought Leadership Ability to represent products and the company in industry settings as a knowledgeable and credible subject matter expert.
Pragmatic Certified Level II (minimum) preferred.
Bachelors degree in business marketing computer science or a related field; MBA or advanced degree preferred.
As a forwardthinking software provider Computer Services Inc. (CSI) helps community and regional banks solve their customers needs through open and flexible technologies. In addition to its awardwinning core banking platform these include the latest in lending digital banking payments financial crime prevention and cybersecurity. Building on its nearly 60year track record of personalized service CSI is shaping the future of banking and empowering its customers to rival their competition. For more information about CSI visit
CSI provides rewarding and challenging career opportunities for our employees. When determining your pay we consider various factors such as your skills qualifications experience and location. Along with a competitive salary this position includes eligibility for incentive awards based on both individual and business performance. We also offer a comprehensive range of benefits. To learn more about our benefits visit: Benefits Summary
CSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age physical and mental disability marital status veteran status or any other characteristic protected by applicable law. If you need an accommodation during the recruitment process please email us at and we will work with you to meet your accessibility needs.
For applicants residing in California please read Privacy Notice for California Residents CSI ()
Visa Sponsorship: We are unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.
Required Experience:
IC
Full-Time