Lead Recovery Support Specialist Full Time

Schedule: ThursdaySunday 40 hours/week

• Thursday 11:30 AM10 PM
• Friday 1:00 PM11:30 PM
• Saturday 11:30 AM10 PM
• Sunday 7:00 AM3:30 PM

The Lead Recovery Support Specialist reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

This role uses personal and training experience to create a safe space for consumers to calmly process crisis events learn and apply wellness strategies and prevent future crisis events. As a member of a multidisciplinary team the recovery support specialist operates from the Crisis Now concept and focuses on practices including recovery orientation traumainformed care and a philosophy that crises are an opportunity for learning. All services are offered within an inviting homelike atmosphere and are designed to proactively divert crises and break the cycle of psychiatric hospitalizations. 

Responsibilities:

• Greet guests of the Living Room conduct brief assessments of presenting issues and refer guests on to the Living Room.
• Provide supervisory assistance to Manager and/or Director regarding daily operations team.
• Lead the collection review and evaluation of client data including all state and other funding source required reporting documents/reports.
• Provide functional and structural linkage to ECASP team when guest presents with acute crisis for appropriate triage/screening and treatment as indicated.
• Serve as member of multidisciplinary team (Living Room and ECASP) and have knowledge and ability to successfully function within both departments.
• Serve as an individual advocate for consumers.
• Utilize personal recovery experiences to provide peer support for consumers.
• Provide recovery information and activities to all consumers; information resources and connection to natural supports; and must follow principles of trauma informed care.
• Assess and evaluate consumers needs strengths goals and resources.
• Utilize QMHP/LPHA when guest presents with acute crisis for appropriate triage/screening and treatment as indicated.
• Transport consumers to and from home appointments meetings and/or school.
• Advocate within systems to promote person centered recovery support services. Work with an interdisciplinary team in reviewing cases and developing individual plans.
• Implement individual service plans through rehabilitation services such as case management advocacy outreach skills training groups (i.e. WRAP) social rehabilitation and community support as indicated.
• Provide linkage case management participate in treatment planning and discharge planning.
• Consult with other center staff regarding assessment and treatment/intervention planning.
• Consult with other service agencies around casespecific and programmatic issues.
• Refer and link consumers to other human service programs as indicated.
• Serve as a liaison to other community agencies as needed.
• Build relationships with local police fire emergency departments and other organizations to promote awareness of Living Room services.
• Provide onsite Living Room support and introduction to services at NM KCH and VW to patients within the hospital setting (e.g. Emergency Department Medical Floors etc.).
• Train other providers and nonproviders in areas related to service specialties.
• Document service provision as required by NM Ben Gordon Center.
• Maintain clinical and management records in accordance with policies and procedures.

Qualifications :

Required:

• Bachelors degree
• Personal experience as a client parent guardian or caregiver of behavioral health services. Recovery Support Specialists are individuals who are in recovery or have life experience from any life altering event or disruption. Their life experiences allow them to provide recovery support in such a way that others can benefit from their experiences.
• Valid Drivers License.
• Proof of auto insurance
• Annual Driving Abstract
• Upon two years of hire obtain your CRSS and ability to facilitate WRAP classes.

Preferred:

• Masters degree in Behavioral Health Program
• 1year experience of working with individuals suffering from severe and persistent mental illness.
• Experience with Medicaid Rule 132/140
• Knowledge and understanding of SUPR 2060
• Certified Recovery Support Specialist (CRSS)
• Wellness Recovery Action Planning classes (WRAP)
• Fluent in Spanish

Additional Information :

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial wellbeing while providing protection for unexpected life events. Please visit our Benefits section to learn more.