Your Career
We are looking for selfdriven individuals who take ownership and are passionate about solving meaningful technical problems for public cloud security while working in a collaborative environment. Are you someone who is excited by the challenges of a fastpaced environment and dynamic work Does working on something different every day excite you
Palo Alto Networks is looking for a proving Site Reliability Engineering Senior Manager to manage the teams engaged in the described activities. You will get to lead and partner with Palo Alto Networks teams across the globe to build use and deploy various cuttingedge technologies in this space. The right candidate will have broad SRE/DevOps knowledge operational management skills communication skills managerial skills good judgment and a welldeveloped sense of discretion involving sensitive issues. In addition to your own creativity you will also rely on interaction with fellow product managers customers partners and vendors to understand requirements and needs. You will be expected to deliver product functionality for the area of ownership that matches Palo Altos level of innovation found throughout the product. You will be involved with public cloud securityfocused products and services throughout all stages of the life cycle.
Your Impact
- Build grow and nurture a highperforming SRE/DevOps team including hiring mentoring and professional development
- Drive seamless 24/7 roundtheclock site reliability engineering workflows in conjunction with the regional teams in the organization
- Influence and align the Organizations vision by collaborating with Customers Partners Product Management and Engineering teams
- Deliver highquality results with full ownership and take the product/ service to the next level
- Implement and promote Agile methodologies and SRE/DevOps practices to streamline development processes
- Own career development of the team through active coaching
- Foster a strong team culture of engineering excellence customer passion collaboration diversity and inclusion
- Communicate effectively with stakeholders including upper management to provide updates on project progress risks and roadblocks
- Facilitate clear and open communication within the SRE/DevOps team
Qualifications :
Your Experience
- 15 years of experience in SRE/DevOps roles with a focus on cloudbased infrastructure
- 5 years of experience managing a team of SRE/DevOps engineers
- Deep knowledge of modern infrastructure management and site reliability engineering practice including InfrastructureasCode tools (e.g. Terraform Ansible AWS CF)
- Solid understanding of public cloud technologies (AWS GCP Azure) with handson technical knowledge of at least one major public cloud
- Deep knowledge of modern software development tools/ways of working (e.g. git/GitHub DevOps tools metrics/monitoring ) and development environments to provide DevOps services and solutions
- Experience with building tools to improve the reliability of systems automated remediation of issues or improve scalability with handson experience collecting performance data analyzing troubleshooting and tuning
- Leverage AIdriven operations to enhance incident response automation and proactive monitoring and to improve overall system efficiency
- Knowledge of defining and monitoring system quality measures including SLIs (Servicelevel Indicators) SLOs (Servicelevel Objectives) and Servicelevel Agreements (SLAs)
- Work closely with customer support teams to provide timely and accurate updates to customers during incidents setting realistic expectations for resolution times (MTTR)
- Lead the development and implementation of robust incident management processes ensuring timely detection response and resolution of incidents affecting system reliability
- Exceptional leadership skills with the ability to inspire mentor and motivate a team including performance evaluation and career development
- Excellent communication skills with the ability to work collaboratively and effectively with crossfunctional teams and knowledgesharing
- Ability to interact effectively at all levels with sensitivity to cultural diversity
- Ability to convey complex technical concepts to nontechnical stakeholders
- Active listening conflict resolution skills strong problemsolving abilities
- Capacity to handle highpressure situations and make critical decisions quickly
- Understanding of the companys business goals and the ability to align team efforts accordingly
Additional Information :
The Team
The SASE Prisma Access team is responsible for building products that protect data workloads and infrastructure for some of the largest enterprise customers in the world. We help the customers in their journey to the public cloud by ensuring they have the bestinclass protection. The public cloud market has been growing at a very rapid rate for the last few years. As more and more enterprises use public clouds there is an insatiable demand for securing workloads in the public clouds. With the recent acquisition of two leading companies in this space RedLock and Evident .io Palo Alto Networks is now the market leader.
Our Commitment
Were problem solvers that take risks and challenge cybersecuritys status quo. Its simple: we cant accomplish our mission without diverse teams innovating together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace and all qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
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- Vaccine requirements and disclosure obligations vary by country.
- Unless applicable law requires otherwise you must be vaccinated for COVID or qualify for a reasonable accommodation if:
- The job requires accessing a company worksite
- The job requires inperson customer contact and the customer has implemented such requirements
- You choose to access a Palo Alto Networks worksite
- If you have questions about the vaccine requirements of this particular position based on your location or job requirements please inquire with the recruiter.
Remote Work :
No
Employment Type :
Fulltime