Doorman
Doorman
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Job Description
We are seeking a professional and friendly Doorman to join our team in stanbul Trkiye. As the first point of contact for our guests you will play a crucial role in creating a welcoming and positive experience for everyone entering our establishment.
- Greet guests warmly and provide a hospitable welcome upon their arrival
- Assist guests with luggage opening doors and providing directions or information about hotel services and local attractions
- Manage the flow of traffic at the hotel entrance ensuring a smooth and organized arrival and departure process for guests
- Coordinate with valet parking services and assist guests with their transportation needs including calling taxis or providing information about public transit
- Maintain a clean and tidy entrance area free of obstacles and hazards
- Stay informed about daily hotel activities events and VIP guests to provide accurate and timely information
- Collaborate with security personnel to ensure the safety of guests and the property
- Handle guest inquiries and requests promptly and courteously escalating issues to appropriate departments when necessary
- Assist with special events or hightraffic periods as needed
- Uphold the hotels standards of customer service and professionalism at all times
Qualifications :
- High school diploma or equivalent
- Minimum of one years experience in customer service or hospitality industry
- Excellent verbal communication skills in English; additional language skills are a plus
- Strong interpersonal skills with the ability to work effectively in a team environment
- Exceptional customer service orientation with the ability to anticipate and meet guest needs
- Demonstrated ability to remain calm courteous and professional in all situations
- Good judgment and problemsolving skills particularly when dealing with challenging guests
- Cultural sensitivity and the ability to work in a diverse multicultural environment
- Physical stamina to stand for extended periods and assist with luggage as needed
- Valid drivers license
- Basic computer skills for using hotel management systems and logging guest requests
- Knowledge of Jeddah and the surrounding area is highly desirable
- Flexibility to work various shifts including weekends and holidays
- Impeccable grooming and adherence to uniform standards
Additional Information :
Your team and working environment:
We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
Note: Customization may be included for any specific local or legislative requirements such as work permits.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
