A Raffles Royal Host working on rotating shifts is in charge of creating a positive guest experience upon arrival departure and staying at the hotel. They arrange the flow at the entrance of the hotel and make a professional engagement with guests.
Qualifications :
- Educational Background: A diploma or bachelors degree in hospitality or a related field is required.
- Languages and Communication: Excellent communication and public speaking skills are necessary to convey historical narratives and engage with guests effectively. Fluency in multiple languages is highly advantageous.
- Hospitality Experience: Prior experience in the hospitality industry particularly in guest relations or concierge roles is beneficial. The Raffles Royal Host should possess a strong foundation in providing exceptional guest service and personalized attention.
- Public Speaking and Presentation Skills: The ability to conduct engaging and captivating guided tours and presentations requires strong public speaking and presentation abilities.
- Attention to Detail: The role involves knowing every detail of every floor of the hotel requiring exceptional attention to detail to accurately share historical narratives and answer guest inquiries.
- Passion for Art and Heritage: A genuine passion for art culture and heritage is fundamental to excel as a Raffles Royal Host. Enthusiasm for sharing knowledge and fostering appreciation for the hotels artistic treasures is essential.
Remote Work :
No
Employment Type :
Full-time