Technical Analyst - Oracle Transportation Management
Technical Analyst - Oracle Transportation Management
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Job Description
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperaturesensitive goods throughout the cold chain. And we bring comfort to people globally. Bestinclass engineering design and manufacturing combined with categoryleading brands in compression controls software and monitoring solutions result in nextgeneration climate technology that is built for the needs of the world ahead.
Whether you are a professional looking for a career change an undergraduate student exploring your first opportunity or recent graduate with an advanced degree we have opportunities that will allow you to innovate be challenged and make an impact. Join our team and start your journey today!
Job Summary: The Oracle Transportation Management Technical Analyst will share the responsibility for design implementation and support of business solutions based on Copelands instance of Oracle Transportation Management commonly referred to as SCO (Supply Chain Optimization). The Technical Analyst utilizes expertise in Oracle Transportation Management to provide assistance in the ongoing implementation enhancement and support of SCO functionality.
Roles and Responsibilities:
- Provide support (e.g. break/fix how to expertise enhancements monitoring testing troubleshooting) for the SCO application.
- Works collaboratively with Enterprise Logistics and SCO IT Program/Project Managers to understand program requirements and assist with the evaluation of alternative solutions.
- Assist with program rollout activities including business unit and trading partner onboarding project coordination status reporting and communication to program management.
- Proactively monitors processes to identify trends; analyses/predicts trends and develops a longrange plan designed to resolve problems and prevent them from recurring to ensure high service levels.
- Ensures SCO system documentation is complete and maintained.
- Works effectively in a global highly matrixed team environment.
Skills & Experience Required:
- 2 to 4 years of IT experience including implementation of Oracle Transportation Management.
- Proficient in OTM both functionally and technically (Setup configuration Order Management Shipment management Financials rates master data bulk planning parameters VPDs user configuration screen set development SQL queries Tracking Events and working with CSV & XML files).
- Hands on experience with triage of daytoday OTM systems issues and providing resolution on complex issues.
- Knowledge of Logistics management principles and processes.
- Broad knowledge and experience with various ERP systems. Working knowledge of Oracle eBusiness Suite (Procurement Shipping XML Gateway) is highly preferred.
- Working knowledge of BI Publisher FTI/OAC OBIEE and ETL.
- Good knowledge of EDI and any other Middleware systems.
- Strong customer service orientation with strong written and verbal communication skills including comfort with presenting to diverse technical and nontechnical audiences at all levels of the organization.
- Ability to multitask and work within diverse multidisciplinary global project teams.
- Detailoriented with strong problemsolving skills.
- Comfortable with performing detailed data analysis to identify opportunities and gain higher level insight.
- Knowledge on GTM (Global Trade Management) will be a plus.
Education
- Bachelors degree in computer science Information Systems or another related field.
Required Competencies
- A pro communicator written verbal and presentation
- Excellent analytical problem solving and troubleshooting skills.
- The initiative to anticipate problems and the confidence to proactively act to mitigate them.
- Energized by highly motivated and hardworking team environment while being accountable for results with minimal direction.
- Proactively maintain technical knowledge applicable to the Oracle Cloud OTM.
- A desire to improve the experience and solutions.
Our Commitment to Our People
Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal to make the world a better place. We invest in the endtoend development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.
Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Diversity Equity & Inclusion
At Copeland we believe having a diverse equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed heard respected and valued for their experiences ideas perspectives and expertise. Ultimately our diverse and inclusive culture is the key to driving industryleading innovation better serving our customers and making a positive impact in the communities where we live.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Required Experience:
IC
Employment Type
Full-Time
