Tech Support Agent Cloud Solutions
Tech Support Agent Cloud Solutions
Posted on :
10-05-2025
Employer Active
1 Vacancy
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Job Description
We are hiring techsavvy professionals already based in Spain for fullremote technical customer support roles specializing in cloudbased platforms and SaaS solutions. This is a great opportunity to join an international team under a permanent Spanish contract.
Position Details:
- Language requirements: Fluent in one of the following Italian Polish Czech Hungarian or Spanish plus English C1C2
- Contract type: Permanent (contrato indefinido)
- Work model: 100% remote (you must already reside in Spain)
- Field: Technical Customer Support cloud services SaaS digital tools and similar
- Schedule: Monday to Friday (no night shifts)
- Training: Fully paid
Your Responsibilities:
- Provide firstlevel technical support to B2B or B2C clients using cloudbased tools and platforms
- Troubleshoot technical issues and guide users through solutions via chat email or phone
- Collaborate with engineering and product teams for escalations and improvements
- Create and improve internal documentation and clientfacing FAQs
What We Offer:
- Competitive salary with performancebased bonuses
- Permanent contract under Spanish labor law
- Full remote flexibility
- Career development within international tech companies
- Access to technical certifications and continuous learning
Who Were Looking For:
- You are already living in Spain
- You speak one of the listed languages natively and have C1C2 level English
- You have prior experience in tech support Cloud Solutions or similar
To apply send your CV to
WhatsApp: 39
Employment Type
Full Time
Key Skills
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