Marketing Operations Technology Manager

This is where you save and sustain lives

At Baxter we are deeply connected by our mission. No matter your role at Baxter your work makes a positive impact on people around the world. Youll feel a sense of purpose throughout the organization as we know our work improves outcomes for millions of patients.

Baxters products and therapies are found in almost every hospital worldwide in clinics and in the home. For over 85 years we have pioneered significant medical innovations that transform healthcare.

Together we create a place where we are happy successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives where your purpose accelerates our mission.

Your role at Baxter

This is where my expertise drives business innovation

For you its all about the people. Marketing Operations Technology Manager your impact on patient care is always top of mind. Your desire for challenging purposeful work and eagerness to meet unforeseen challenges headon provide robust opportunities to grow your career as a businessfocused IT partner. Baxter trusts and appreciates your curious and collaborative problemsolving nature. You enjoy taking ownership of processes that enable the business to work and serve our customers more efficiently.

A global transformation is happening across our IT functionone where we are intentionally and thoughtfully reimagining how we partner with the business. Your expertise is a welcome addition and will be crucial in developing fresh solutions to optimize our technology for all of Baxter. You enjoy seeing the connection between the future and today as we look to simplify our technology landscape. Your past experiences and enthusiasm for innovation will help us streamline systems and initiatives break down IT silos and work in an agile hypercollaborative model. Boosting efficiency supports transformation enabling focus on results gaining insight advancing career at Baxter.

Reporting to the Director of Corporate Marketing Operations you drive daytoday management of our marketing technology stack empowering and enabling our marketing teams to implement optimize and expand marketing processes and activations. In addition you are involved in collaborating on longterm strategies around enabling the next level capabilities of our marketing tools and platforms.

In this role you are a key liaison between Marketing and IT for MarTech projects and initiatives translating desired outcomes and requirements into achievable deliverables. You are responsible for crossteam alignment project management definition of business and technology capabilities and business process design/improvement that drives operational efficiencies and advances marketing capabilities for the organization.

What youll be doing

Technology

• Partner with Corporate Marketing leads IT Business Segment Marketing and Privacy to build out a bestinclass MarTech ecosystem
• Serve as business operations SME for MarTech capabilities including marketing automation platforms & technologies web activation and personalization tools account/CRM structure and data infrastructure
• Act as business project owner for the implementation configuration management and enhancement of MarTech stack to optimize performance processes and executional capabilities

Project Management

• Partner with marketing collaborators and IT technology partners to drive requirements and prioritization across multiple marketing teams and cross functional work streams to deliver successful business outcomes
• Lead business rollout strategies and timelines including determining process changes evaluating training/change management needs and aligning crossmarketing teams for successful adoptions of new technology solutions
• Provide hands on business project management during discovery design development testing implementation and post implementation phases
• Identify potential obstacles and work toward solutions that keep projects within scope and ontime
• Support testing transition and quality assurance approaches
• Develop and detail scalable processes that ensure standard methodologies in marketing technology and web operations

Strategy

• Be an advocate and driver for process and platform improvements and efficiency opportunities
• Inform the road map and strategy for a bestinclass marketing technology stack that supports company goals
• Support the evaluation of business needs & creation of business cases including applicable expense reduction sales benefits and return on investment estimates

What youll bring

Required Qualifications

• Bachelor degree in Marketing Computer Science Business or related field
• Minimum 5 years of handson experience leading MarTech initiatives process improvement and managing projects with a demonstrated history of increasing responsibility
• Experience integrating marketing applications with enterprise applications
• Skilled project leadership including prioritizing work for self and team completing multiple tasks and effectively collaborating with others
• Knowledge of business process and project management methodologies and tools
• Excellent interpersonal oral and written communication skills
• Ability to communicate sophisticated information simply and use proactive communication to manage risk

Desired Qualifications

Working knowledge with:

• Planning & implementation of advanced journey orchestration/omnichannel tools
• Dataflows & mapping
• Salesforce CRM Marketing Account Engagement/Cloud & Marketing Intelligence
• Acoustic HubSpot Adobe Experience Manager Aquia Drupal GA4 Matomo Aprimo Dam Tableau/Power BI Big Query
• Experience with HTML for websites and emails a plus

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a required minimum number of days a week onsite. This policy provides the benefits of connecting and collaborating inperson in support of our Mission. The flexible workplace policy is subject to local laws and legal its discretion Baxter may decide to adjust suspend or discontinue as business needs change.

We understand compensation is an important factor as you consider the next step in your career. At Baxter we are committed to equitable pay for all employees and we strive to be more transparent with our pay practices. The estimated base salary for this position is $annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors all of which are subject to change. Individual pay is based on upon location skills and expertise experience and other relevant factors. This position is also eligible for discretionary bonuses. For questions about this our pay philosophy and available benefits please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

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US Benefits at Baxter (except for Puerto Rico)

This is where your wellbeing matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and wellbeing benefits include medical and dental coverage that start on day one as well as insurance coverage for basic life accident shortterm and longterm disability and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP) with the ability to purchase company stock at a discount and the 401(k) Retirement Savings Plan (RSP) with options for employee contributions and company matching. We also offer Flexible Spending Accounts educational assistance programs and timeoff benefits such as paid holidays paid time off ranging from 20 to 35 days based on length of service family and medical leaves of absence and paid parental leave. Additional benefits include commuting benefits the Employee Discount Program the Employee Assistance Program (EAP) and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our additional information regarding Baxter US Benefits please speak with your recruiter or visit our Benefits site: Benefits Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race color religion gender national origin age sexual orientation gender identity or expression protected veteran status disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If because of a medical condition or disability you need a reasonable accommodation for any part of the application or interview process please click on the link here and let us know the nature of your request along with your contact information.

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