drjobs Residential Service Technician

Residential Service Technician

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1 Vacancy
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Job Location drjobs

Gastonia, NC - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

At Plumbing Connection were not just fixing plumbing were raising the standard. Were looking for a Residential Service Expert whos ready to take ownership of their craft share their knowledge and deliver topnotch service every time they step on a job. We believe your skills are worth more our tiered pay model ensures youre rewarded for what you bring to the table.

This role is handson highimpact and built for someone who loves solving problems educating clients and mentoring the next generation of plumbers without getting bogged down in management.

Your Core Responsibilities

Service Excellence:

Tackle a wide variety of residential plumbing challenges from everyday service calls to more complex diagnostic work with skill confidence and pride.

Problem Solving:

Handle advanced troubleshooting and repairs. If its tricky messy or requires thinking outside the box youre the one we trust to get it done right.

Apprentice Mentorship:

Lead by example. Offer guidance and onthejob training to apprentices helping them sharpen their technical skills and professional habits.

Quality Workmanship:

Deliver clean codecompliant work every time no shortcuts no excuses.

Continuous Learning:

Stay sharp by keeping up with the latest plumbing technologies tools and best practices. You bring fresh ideas back to the team.

Emergency Response:

Step up when customers need urgent help. Calm under pressure quick to act and focused on safe effective solutions.

Clear Documentation:

Complete accurate service tickets time logs and photo/ video reports.

Inventory Awareness:

Keep your truck organized and stocked ready to handle whatever the next job throws at you.

Client Connection:

Educate homeowners about their systems explain repairs clearly and offer preventive maintenance tips.

Benefits Package (Eligible after 90 Days)

  • $250/month Medical & Dental Insurance Allowance
  • 9 Paid Holidays
  • PTO Accrual starting at 1 week
  • TakeHome Plumbing Van
  • CompanyProvided Uniforms
  • MondayFriday Work Schedule (limited emergency oncall)
  • Job Stability with YearRound Work
  • Variety of Work to Keep Skills Sharp
  • Skill Development & Career Advancement
  • Supportive Team Environment
  • Independent Work with Job Satisfaction

What We Expect

Be On Time: Respect the schedule yours ours and the customers.
Be Fair: Honest communication and ethical work always.
Be Sharp: Bring the knowledge and experience to back up your decisions in the field.
Be Professional: Cleancut cleantruck clean work every time.
Be Organized: A neat truck a prepared tech a better day.
Be Thorough: Dig deep into evaluations and make sure customers fully understand their options.
Be Adaptable: Every home is different. Every customer is different. Youre ready for anything.

If you take pride in your craft love solving problems and want to work with a team that supports your growth wed love to meet you


Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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