Field Service Technician
Field Service Technician
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$ 52000 - 65700
1 Vacancy
Job Description
Hawkins Inc./WaterSurplusis a trusted and well-known leader in the chemical industry for over 80 years. We have opportunities for motivated hard workers to learn and develop a career with ourWater Treatmentbusiness segment. Our route sales/delivery approach to supplying products and equipment to our customers in 27 states ensures superb customer service and support. Our customers include water and wastewater treatment systems municipal and commercial swimming pools industrial process and wastewater facilities and industries like oil/gas and agricultural farmers/growers.
Learn more about us at(NASDAQ: HWKN).
To learn more about Hawkins Water Treatment and the sales delivery and warehouse positionswatch this short video.
ABOUT THE JOB
The Field Service Technician working directly with the Director of Site Services to execute the companys need to provide reliable client service maintenance repair and testing of all equipment to meet the overall goals and objectives of the organization.
Responsibilities
- Provide on-site customer services including:
- Equipment and system installation
- Field service start-ups and commissioning
- Troubleshooting
- Media and membrane loading or replacements
- Equipment reviews and diagnostics
- Routine maintenance and repairs of water treatment systems
- Operator training and technical support
- Ensure successful project completion by meeting field service goals managing costs for time and materials and delivering timely equipment start-ups.
- Support the Production Manager at the Loves Park IL facility by assisting with:
- Equipment refurbishments and build-outs
- Rental return evaluations
- Testing of equipment for final delivery or inventory storage
- Maintain and operate all necessary tools hardware and company vehicles required for field service activities.
- Operate company vehicles in accordance with policy and safety standards.
- Promote a safe work environment by adhering to the companys safety program OSHA regulations and applicable Illinois state requirements for shop and field operations.
- Travel to customer sites for:
- Sales and quoting support
- Equipment troubleshooting and repairs
- Water audits and service reviews
- Perform other duties as assigned.
ABOUT YOU
- Associate degree in a technical field or completion of a U.S. Department of Laborapproved 4-year technical apprenticeship.
- Minimum of 2 years of relevant experience in equipment service/startup maintenance plumbing or control systems.
- Water treatment industry experience strongly preferred.
- Valid Class D drivers license.
- Mechanical and electrical aptitude; hands-on experience with tools and diagnostic instruments.
- Preferred experience with:
- Electrical systems and PLC programming
- Water treatment processes such as filtration ion exchange and membrane systems
- Troubleshooting of pumps valves chemical feed systems and general automation
- Ability to read and interpret:
- Equipment drawings
- Process flow diagrams (PFDs)
- P&IDs
- Electrical schematics technical specifications and manuals
- Understanding of process design water chemistry and the use of water testing tools for diagnostics and troubleshooting.
- Proficient in Microsoft Office and capable of learning new digital tools or systems.
- Strong written and verbal communication skills.
- Ability to work independently as part of a team and collaborate across departments and management levels.
Physical Requirements:
- Frequently lift and/or move up to 50 pounds.
- Ability to sit stand bend stoop reach climb stairs and walk for extended periods across a variety of work environments (office shop floor or outdoors).
- Tolerance for conditions including odors varying temperatures humidity and moderate noise levels.
- Close vision and hand-eye coordination required for safe equipment handling and detailed tasks.
- Safely operate power hoists pallet trucks powered forklifts and company vehicles.
- May be required to work in confined spaces.
- Must be able to wear personal protective equipment (PPE) as required by the job or site.
Travel:
Up to 75% travel required including both local and domestic air travel.
Expected Compensation: $52000-$65700 5% bonus eligibility
Hawkins offers eligible employees and their dependents comprehensive benefits which includes medical dental vision life insurance LTD/STD and benefits for eligible employees include 401(k) match Employee Stock Purchase program (ESPP) paid time off and paid holidays.
For more information on Hawkins benefits visit: 2026-064
All applications must be received online. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other characteristics protected by law. Hawkins is a Drug Free workplace.
Required Experience:
IC
Employment Type
Full-Time
