The Lookout and Concessions Supervisor
The Lookout and Concessions Supervisor
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Salary Not Disclosed
1 Vacancy
Job Description
s u n d a n c e
Job Title: The Lookout & Concessions Supervisor ( Age 21)
Department: F&B
Reports To: Lookout & Concessions Seasonal Manager
Rate of Pay: $18.00/hr Tips
Shift: Parttime Seasonal position
Variable AM/PM shifts Sunday through Saturday
Weekends and holidays required
FLSA Status: NonExempt/Hourly
THIS POSITION WILL BEGIN JUNE 10TH
SUMMARY
Responsible for creating an exceptional Sundance experience by providing consistent friendly professional and timely service of food and beverages at The Lookout Summer Theater concessions & Barbeque and Mountain events. This position is seasonal shifts start/end for winter season November/April shifts start/end for summer season May/October.
Essential Duties and Responsibilities:
- Supervise train and direct employees during assigned shifts.
- Ensure compliance with company rules regulations and procedures.
- Document guest and employee incidents accurately.
- Conduct employee inspections for uniform cleanliness and identification.
- Hold daily lineups to update employees on procedures.
- Promote teamwork and ensure a safe working environment.
- Provide courteous and friendly service to guests vendors and employees.
- Handle guest inquiries complaints and service recovery when necessary.
- Serve food and beverages ensuring quality and consistency.
- Maintain full knowledge of menu items and ingredients.
- Use the Point of Sale system to relay orders to the kitchen.
- Perform side work and assist with cleaning and resetting tables.
- Stay informed on resort events and operational hours.
Product Quality:
- Ensure beverages are prepared consistently and to company standards.
- Adhere to recipes and maintain highquality product presentation.
Alcoholic Beverages:
- Understand and comply with Utah laws on alcohol service.
- Responsibly serve alcoholic beverages and complete related paperwork.
Additional Responsibilities:
- Clean and maintain work areas reporting maintenance needs as required.
- Stock items and wear the appropriate uniform as specified.
Supervisory Responsibilities:
- Train employees.
- Plan assign and direct work.
- Address complaints and resolve problems.
- Submit applicable paperwork to HR in a timely manner.
Qualifications:
- High school diploma or GED.
- 12 years of related experience or equivalent training.
- Obtain food handlers permit and Tips & Sips alcohol service permit within 30 days of hire.
- Pass UDABC background check and complete fingerprinting.
Physical Requirements:
- Regularly lift/move up to 25 pounds; occasionally lift/move up to 50 pounds.
- Stand walk reach and talk frequently.
BENEFITS:
- Employee discounts on dining and resort amenities
- Season Pass
Required Experience:
Manager
Employment Type
Part-Time
