Neighbor Services Coordinator
Neighbor Services Coordinator
Posted on :
10-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-05-2025
Job Description
St. Vincent de Paul Georgia Inc.
Vincent de Paul Georgias (SVdP GA) envisions a more just and compassionate Georgia where every neighbor lives with dignity and opportunity. Our mission is to serve our neighbors with love and respect: delivering help hope and pathways to selfsufficiency. With a core focus on preventing homelessness fighting hunger and improving health our programs include rental and utility assistance food recovery and distribution and prescription fulfillment through an onsite pharmacy. Through all we do we practice the Vincentian Virtues of Simplicity Selflessness Gentleness Humility and Zeal. Services are provided through the headquarters (Council) facility in Chamblee GA 74 Conferences (parishbased chapters) throughout the state and 9 Thrift Stores. To learn more about SVdP Georgia and our programs visit our website at
Feed. Clothe. House. Heal
POSITION SUMMARY
The Neighbor Services Coordinator will play an important role in facilitating criticallyneeded programs services and case management for SVdP GA neighbors served throughout the state. The Coordinator is a pivotal member of the frontfacing Vincentian Services team working directly with our neighbors in need while providing administrative support to build efficiencies support staff and volunteer caseworkers and allow for depth of resource. The position reports to the Council Casework Manager with some indirect reporting to the Vincentians Services Manager who supports volunteer caseworkers in parishbased chapters. The coordinator must be resourceful an effective communicator and problemsolver comfortable working with mature volunteers and able to remain calm in stressful situations. The Coordinator will effectively use Microsoft forms Excel Canva and other tools to facilitate program registrations tracking reporting and communications.
This position is a meaningful opportunity for a collaborative motivated individual with a passion to help people and support a team for the greater good of the SVdP GA organization and people we serve.
Job Responsibilities:
CouncilBased Program Support: 60%
- Create manage and implement protocols to document and prioritize Councilbased assistance line calls and online requests as directed by Council Casework Manager
- Help grow participation and offerings of Chambleebased workshops and educational programs for neighbors to access inperson or virtually
- Work with existing and prospective resource partners to coordinate events and programs
- Create online registration forms; track program registrations and manage followup communications
- Create flyers website and email communications to bring awareness of resources available to volunteer case managers
- Work with Outreach and Engagement Manager to recruit volunteers for program execution
- Help develop and implement a neighbors survey to gauge response to Councilbased programs
- Provide limited case management services for neighbors visiting the Chambleebased Council support center.
- Fill in and support as needed the support center intake process front desk reception and phone duties
- Field questions from neighbors and volunteers
- Enter case notes and data into CMS data management system
- Create and deliver weekly reports from a combination of online and offline data resources
Member VolunteerBased Program Support: 40%
- Field questions from volunteer case managers about available resources and processes to access resources
- Research potential partnerships to support volunteer caseworkers
- Document and communicate neighbor complaints working with Vincentian Services Manager on follow up action
- Work with Vincentian Services Communications Director to ensure programs are being promoted and communicated to appropriate audiences
- As requested by Vincentian Services Manager support Member Volunteer casework requests for resources information
- Provide administrative and communications support for Member services as directed by Vincentian Services Manager
Qualifications:
- Bachelors degree preferred
- BiLingual Spanish/English preferred
- 35 years experience in nonprofit /social service setting preferred
- Administrative skills with proficiency in Microsoft Forms Excel Word Power Point and Canva. WordPress experience a plus
- Ability to work collaboratively / communicate effectively with team members
- High degree of ethical standards
- Willingness to agree to SVdPs faithbased approach to supporting the dignity of all life
- Strong customer support and people skills
- Even tempered ability to deescalate and work well with people in crisis situations
- Possess attention to detail and followthrough
- Ability to be flexible multitask and organize priorities while maintaining a high level of focus and accuracy.
- High level of professionalism and ability to maintain confidentiality
- Able to lift at least 30 pounds.
Physical Demands/Work Environment:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires moderate though not constant physical effort typically involving some combination of climbing and balancing stooping kneeling crouching crawling and prolonged standing and which may involve some lifting carrying pushing and/or pulling of objects and materials of up to 30 pounds. Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors sounds and visual cues or signals. Some tasks require the ability to communicate orally. Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.
This position works primarily in an inperson office environment Monday Friday during normal business hours and also requires onsite visits to program participants homes or SVdP program housing locations. This staffer may be required to be available on nights and weekends for meetings and other special events.
Compensation:
Competitive salary commensurate with experience and background plus benefits including health insurance with FSA saving option; dental and vision insurance; a 401K retirement plan with a Safe Harbor contribution and match and company paid short term disability long term disability and Life Insurance. There are also company paid holidays and paid time off available to all full and parttime employees.
This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents may perform other related duties as may be required.
To apply submit letter of interest resume and salary requirements to .
Learn more about St. Vincent de Paul Georgia at
Required Experience:
IC
Employment Type
Full Time
Key Skills
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