Technical Services Support Specialist II - Dept. of Technology & Communications, SAP Support
Technical Services Support Specialist II - Dept. of Technology & Communications, SAP Support
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 65579 - 130062
1 Vacancy
Job Description
POSITION SUMMARY/CLASS DESCRIPTION
Howard County:
Conveniently located in the heart of central Maryland between Baltimore and Washington Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.
Howard County Government:
Howard County Government is a leader in innovation best practices and sustainability. It is consistently ranked as one of the best places to live and work in the country. In 2024 Howard County Government received a recordbreaking 63 Achievement Awards from the National Association of Counties (NACo) the most awards in the state of Maryland and the fifth highest in the nation as compared to more than 3000 counties. NACo Achievement Awards are the premier national honor to recognize innovative and transformative programs that provide new services for county residents improve existing programs upgrade working conditions and enhance citizen participation and public policy making.
What are we looking for
We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.
What youll like most about working at Howard County Government:
- We are committed to workplace excellence in every area of County government.
- We have a highly talented diverse and inclusive workplace. Your input will not only be heard but it will be encouraged!
- We offer competitive compensation and great benefits including medical retirement and wellness programs.
- As a member of the Howard County Government team youll be helping drive our culture and directly impact what makes us an amazing place to work.
POSITION SUMMARY:
Participates in SAP implementation and support activities. Responsible for analyzing problems and developing test and resolution strategies.
STARTING SALARY HIRING RANGE:
$32.49 $43.83
$65579 $91166CLASS DESCRIPTION
Performs intermediate professional level technology and communication services work under general supervision from an administrative or technical superior. Work includes administering data bases and developing data processing systems and computer programs for user departments; providing intermediate level computer programming software maintenance and systems design; and writing updating or revising and documenting programs. Work also includes interacting with user department personnel; software vendors developing systems performance specifications; and estimating resource requirements based on functional specifications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other related duties may be assigned.
Prepare training materials and conduct trainings for endusers on current business processes implemented and new developments.
Lead support for any new SAP implementation that will have any integration with Purchasing. SAP support to endusers for Purchasing and Inventory.
Be part of the design testing documentation and training team on any new SAP implementation and upgrades.
Design test and support new reports and interfaces Maintain master data for Purchasing.
Responsible for analyzing problems and resolution strategies Functions independently on major tasks.
SUPERVISORY RESPONSIBILITIES:This position has no supervisory responsibilities.
MINIMUM REQUIRED EDUCATION/EXPERIENCE
Bachelors degree and one (1) year related experience or an equivalent combination of education and experience.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is frequently required to sit; use hands to finger handle or feel; and talk or hear.
The employee is occasionally required to stand walk and reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
LANGUAGE SKILLS MATHEMATICAL SKILLS AND REASONING ABILITY:Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume.
Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
ADDITIONAL INFORMATION:
TO APPLY:You must complete an employment application online to be considered for this recruitment. Resumes cannot be substituted for completion of the job application work history. No paper applications will be accepted.
Selected candidates may be subject to drug screening background screening and reference checks.
At time of application please submit a copy of any college degree coursework licenses or certifications that you have referenced on your who have education obtained outside of the U.S. may need to provide proof of the equivalent U.S. education as determined by a foreign credential evaluation service such as the National Association of Credential Evaluation Services () or World Education Services: International Credential Evaluation ( County Government is not sponsoring employees in application of the H1B Visa or providing an extension of an existing H1B Visa. All applicants must be legally authorized to work in the United States under the Immigration Reform and Control Act of 1986.
Howard Countyis an Equal Employment Opportunity Employer and we are committed to a workplace that values diversity equity and inclusion. The County prohibits discrimination on the basis of race color religion age sex ancestry creed national origin disability status genetics marital statusmilitary service sexual orientation gender identity/expression or any other characteristic protected by federal state or local laws. Applicants requiring accommodations during the hiring process should contact the Office of Human Resources directly at .Requests for accommodations should not be attached to the application.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
