eCommerce Operations Specialist (6 month contract)
eCommerce Operations Specialist (6 month contract)
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Salary Not Disclosed
1 Vacancy
Job Description
Reporting to the TWS Omni Strategy & Experience Lead youll manage the online product lifecycle to ensure our full range is shoppable searchable and accurately represented. Youll help deliver a seamless online experience that reflects our instore offeringno missing images or outofstock surprises! Were after a highenergy selfstarter who thrives on juggling multiple systems improving processes and occasionally handling the mundane to get the job done.
Core responsibilities will see you:
- Diagnosis & fix of issues across pricing promo imagery product data & integration. These issues stop customers being able to view our full assortment & purchase online
- Effectively manage to product lifecycle online
- Manage store hours & changes to opening hours online
- Manage preorders to ensure optimal online availability
- Manage onsite badging & filtering to ensure key messages communicated to customers e.g. promos new in online only etc
- Manage category hierarchy including manually managed categories Specials and MTEs
- Search & sort optimisation
- Operational support across other digital platforms e.g. Eagle Eye Dynamic Yield Bizarre Voice etc.
Qualifications :
Youll be analytically minded and numerically savvy with a strong understanding of trading a digital business in an omnichannel environment. Youve got a strong affinity with multicategory retail industry with a commercial & customer focused mindset.
Were looking for:
- Attention to detail and a high degree of accuracy with data
- Ability to see through the customers eyes when reviewing data
- Solid understanding of Google Analytics
- Intermediate to advanced Excel including ability to do basic VLOOKUPs
- Experience working within an ecommerce / marketing environment
- Ability to partner with others
- Strong ability to set priorities
- Technical aptitude
- Problem solving skills
It would be great if you also had understanding of SQL/Databases (advantageous!) XML experience a bonus and knowledge & experience with Salesforce Commerce Cloud Salesforce Marketing Cloud Eagle Eye BazaarVoice.
Additional Information :
Working with The Warehouse Group T mtou tpaetanga
At TWG we believe in giving people the opportunity to grow develop and realise their career ambitions.
When you join us youll work with amazing talent and we offer a range of benefits that work for you your lifestyle and your career which include:
- Discounts across our brands
- Free parking at our Northshore support office
- We value collaboration & flexibility embracing hybrid working up to 2 days working from home per week
- Onsite gym and caf at our Northcote support office
- A range of wellbeing support and development opportunities
If you think your background might lend itself well to success here then get in touch and we look forward to talking!
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
