Deliver daytoday support for Oracle Fusion adoption initiatives
Collaborate closely with fellow support analysts across the Oracle Systems team
Manage and resolve your queue of incidents ensuring resolutions are fully documented and escalating to Oracle Support when necessary
Conduct impact assessments for system changes and quarterly Oracle updates
Qualifications :
Minimum of 8 years experience supporting or consulting on Oracle ERP/Fusion applications specifically within Supply Chain modules
Subject Matter Expertise in Oracle Fusion SCM modules such as Procurement Inventory Costing Planning and Supply Chain Financial Orchestration
Strong background in configuring and supporting Oracle Fusion SCM modules
Knowledge and handson experience with Configurations/Customizations Extensions Modifications Localizations and Interfaces (CEMLIs)
Proficiency with Business Process Management (BPM) workflows Oracle Business Intelligence (OBI) Oracle Transactional Business Intelligence (OTBI) and SmartView
Experience managing Oracle Service Requests including critical (Sev1) SRs and escalation processes
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