Rooms Division Manager
Posted on :
09-05-2025
Employer Active
1 Vacancy
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Job Description
Main Duties:
- Tour hotel daily audit team members adherence to hotel policies and procedures in all phases of service and job functions. Follow up with designated personnel when needed
- Conduct lineups review all information pertinent to the days business
- Conduct weekly meetings with divisional managers and review all information pertinent to the weeks business
- Review departmental/divisional profits payroll expenses rooms expenses cost per occupied room previous days occupancy and room revenues
- Analyze market trends and review clientele to work on upsell opportunity to increase the hotels revenue
- Monitor and handle guest complaints in an expedient and effective manner
- Anticipate soldout situations; assist in locating alternative accommodations for guests and assist in following up with guests in accordance with hotel policies and procedures
- Review all outoforder rooms daily with respective departments to determine most current status and estimated date for return to room inventory
- Monitor monthly status of all accrual categories i.e. linen bathrobes uniforms etc. Team Management
- Plan for future staffing needs
- Interview select and recruit direct reports
- Identify and develop team members with potential. Mentor and train appropriate employees for upward growth
- Conduct performance review with the team
- Constantly monitor team members appearance attitude and degree of professionalism
- Develop conduct maintain all staff training programs for team members focusing on their development needs providing them with new skills to meet the changing needs of the business
- Prepare weekly staff schedules keeping in mind anticipated business operating budgets and standards of service
- Prepare payroll and gratuity reports
- Conduct monthly departmental meetings to provide information to team members obtain their feedback rectify operation issues and provide a regular forum for department communication
Qualifications :
- A degree in Hotel or Tourism Management or something closely related.
- Handson leadership experience across both Housekeeping and Front Officeyou know how to run the show and keep things smooth behind the scenes.
- Youve got business smartscomfortable with forecasting budgeting and revenue strategy and always thinking one step ahead.
- A sharp thinker and a creative problemsolver you know how to turn challenges into opportunities and keep guests smiling.
- A true leader who brings out the best in your teamyouve coached mentored and motivated high performers and know how to build a strong positive culture.
Additional Information :
Votre quipe et votre environnement de travail :
En quelques mots prsentez lquipe ltablissement ou lenvironnement de travail qui reflte la culture de lquipe
Note : Vous pouvez inclure ici les spcificits locales ou les critres lgaux tels que le permis de travail.
Notre Engagement Diversit & Inclusion :
Nous sommes une entreprise inclusive et notre ambition est dattirer de recruter et de promouvoir la diversit des talents.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
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