Director, Change Management

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is hiring!The Change Management Lead will play a key role in helping with enterprise software implementations (change initiatives) and SourceToPay related change management activities. This person will focus on the people side of change including changes to business processes systems and technology job roles and organization structures. The primary focus will be creating and implementing change management plans that minimize employee resistance and maximize employee engagement. Key activities may include stakeholder engagement conducting impact analysis gathering and assessing change impacts end user communications end user (and supplier) training and measuring end user adoption.

We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered remote which means youll be assigned to a home office. We are targeting candidates located on the East Coast for this position.

Job Responsibilities:

• Lead Change Management initiatives by demonstrating comprehensive understanding of Prosci methodology to employ ADKAR systematic approach to adoption communication and training.
• Align Change milestones with Broadridge PMO through regular updates and collaboration to establish milestones and communicate to executive steering committee.
• Facilitate schedule and organize stakeholder and role specific training.
• Demonstrate knowledge of Broadridge organization Fintech companies and impacted stakeholders.
• Leverage understanding of procurement processes procurement technology and sourcing models
• Provide direction identify change impact risks and develop creative solutions to meet adoption goals.
• Manage internal and external stakeholders promoting collaboration garnering buyin to strategic objectives.
• Coordinate enterprisewide communications and align communication channels through stakeholder segmentation.
• Coordinate regular change update meetings with business leaders to create transparency across project while developing solutions to achieve objectives.

Preferred Qualifications:

• Bachelors degree from a fouryear college or university in a related field (preferred).
• Change Management Certified
• A solid understanding of how people go through a change and the change process; experience with ADKAR is a plus.
• Experience and knowledge of change management principles and methodologies (example: Prosci certification)
• Familiarity with project management approaches tools and phases of the project lifecycle.
• Exceptional communication skills both written and verbal.
• Able to work effectively at all levels in an organization.
• Excellent active listening skills.
• Problem solving and root cause identification skills.
• Strong analytic and decisionmaking abilities.
• Must be a team player and able to work with and through others.
• Ability to influence others and move toward a common vision or goal.
• Experience in project program and risk management.

Ideal Candidate Profile Skills/Competencies:

• Analytical/ Problem Solving Skills

• Proficient in Microsoft Office Suite
• Strong process management skills
• Ability to perform in a fastpaced goaloriented and timesensitive environment
• Experience in using an ERP system or Cloud Procurement System i.e. Coupa SAP Ariba Zycus
• Project Management Experience
• Lean Six Sigma
• Process Mapping Expertise
• Ability to Create Standard Operating Procedures
• Strong team player with the innate ability to build and maintain strong crossfunctional relationships

Compensation & Benefits:

• Salary: $depending on experience
• Bonus Eligibility: Annual bonus
• Paid Time off: FlexPTO
• Benefits: Medical dental life and vision insurance. 401k w/ match parental leave and more. Medical insurance starts immediately upon hire. For more information please visit

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our longterm success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us ator by sending an email to.