Senior Manager - Transition
Senior Manager - Transition
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Job Description
Job Title
Senior Manager TransitionJob Description Summary
Lead transition projects for new client accounts in FM ensuring zero service disruption and adherence to contract SLAs.Develop detailed mobilization plans including HR procurement technology SOPs and compliance.
Job Description
Job Description
Role Purpose:
To lead and manage the endtoend transition of new facilities management contracts and ensure robust engineering operations across all sites. This includes planning mobilization governance asset onboarding and technical performance assurance across the client portfolio.
Key Responsibilities:
Transition Management
- Lead transition projects for new client accounts in FM ensuring zero service disruption and adherence to contract SLAs.
- Develop detailed mobilization plans including HR procurement technology SOPs and compliance.
- Coordinate with crossfunctional teams (finance HR procurement legal ops) to ensure all elements of transition are aligned.
- Stakeholder management: Act as the primary liaison between client internal teams and thirdparty vendors during mobilization.
Engineering & Technical Operations
- Oversee hard services delivery (HVAC electrical mechanical civil works DG UPS STP/WTP etc.).
- Drive engineering excellence through preventive & predictive maintenance practices.
- Ensure compliance with statutory regulations safety standards and audit readiness.
- Guide energy management sustainability and asset lifecycle programs.
- Champion tech adoption: BMS CAFM/CMMS platforms and digital engineering initiatives.
Team Leadership & Development
- Lead a team of engineers and transition managers across geographies/sites.
- Conduct technical training upskilling programs and performance evaluations.
- Support recruitment and onboarding of technical personnel.
Client Engagement & Reporting
- Provide clients with transition status updates engineering KPIs and project reviews.
- Present business cases for CAPEX system upgrades and retrofits.
- Resolve client concerns related to engineering performance and technical compliance.
Key Result Areas (KRAs)
KRA
Measurement Metric
Successful Transitions
% of transitions completed ontime and within budget with 0 disruptions
Engineering Uptime
Equipment availability > 99.5%
Compliance & Safety
100% statutory compliance zero safety violations
Asset Performance
PM completion rate > 98% Breakdown rate < 2%
Client Satisfaction
CSAT score > 8.5/10 posttransition and technical audits
Cost Optimization
Energy savings initiatives AMC negotiations lifecycle cost savings
Team Management
Training hours per employee retention rate of technical team
Innovation & Technology
Implementation of BMS CAFM utilization % digital dashboards adopted
Key Skills & Experience Required
- B.E./ in Mechanical/Electrical/Civil Engineering (mandatory)
- 1015 years in Facilities Management with at least 5 years in a senior role handling transitions and engineering
- Handson with FM operations engineering systems statutory compliance
- Strong project management and communication skills
- Familiarity with FM tech platforms like IBM Maximo SAP Archibus etc.
Why join Cushman & Wakefield As one of the leading global real estate services firms transforming the way people work shop and live working at Cushman & Wakefield means you will benefit from; Being part of a growing global company; Career development and a promote from within culture; An organisation committed to Diversity and Inclusion Were committed to providing worklife balance for our people in an inclusive rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal professional and technical capabilities and we reward with a comprehensive employee benefits program. We have a vision of the future where people simply belong. Thats why we support and celebrate inclusive causes not just on days of recognition throughout the year but every day. We embrace diversity across race colour religion gender national origin sexual orientation gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community it means we go way beyond than just talking about it we live it. If you want to live it too join us.
INCO: Cushman & Wakefield
Required Experience:
Senior Manager
Employment Type
Full-Time
