Retail Operations Specialist

This position prepares the way of salvation and exaltation by making essential gospel teachings resources and services accessible to Gods children. This position provides operationaladministrativesupport to the retail team. This is a professional individual contributor role which works under the direction of a seniorlevel professional and manager.

The incumbent of this role must be templeworthy.

In collaboration with the Region Manager creates the merchandizing planogram layouts for each new distribution store in the U.S. by running relevant sales reports performing analysis consult with store supervisors and regional managers and coordinating with the headquarters inventory team on item coverage levels

In collaboration with the Regional Operational Manager assists with the product assortment activities when requested for distribution stores internationally outside of the U.S.

Regularly coordinates with inventory and demand planning teams to analyze process improvement opportunities and implement the outcomes of those analyses.

Supports the implementation of all retail operational auxiliary hardware projects and initiatives by obtaining hardware knowledge for products used in the distribution stores participating in project work teams.

Supports storeunique projects related to essential technical and operational initiatives (safety and security risk management facility) by understanding project needs/outcomes working with partner departments serving as liaison between the project team and the retail operations team etc.

Works in close coordination with the Finance team to understand and administer monthly financial activities including operational execution and monthend financial reconciliations for the Retail Operations Support team.

Partners with HR and training coordinator to administer and facilitate onboarding of new retail employees ensuring appropriate access rights and technical provisioning is setup

Participates with the retail team with planning coordination and operational execution of monthly conference calls annual manager conferences and other special events.

Maintain supply ordering and replenishment process for U.S. retail stores

Liaison for inventory gift shop products including selection and prioritization of new products working with Planning and Sales division Purchasing division and the Finance and Church History Departments.

Retail operation business support for stores including addressing new and evolving ticket issues managed through the ServiceNow portal.

Required:

Bachelors degree in business communications or other related field

Four years experience in a retail environment or equivalent combination of education and experience

Intermediate to advanced skills in Windows Microsoft Office (Outlook PowerPoint SharePoint Excel Visio Project) and experience and web conferencing tools

Demonstrated proficiency in process improvement tools and methods

Excellent communication skills both written and verbal

Strong detailorientation and time management skills with the ability to manage multiple competing priorities with deft execution

This position operates in a professional work environment

To successfully perform the essential functions of the job there may be physical requirements which need to be met such as: sitting for long periods of time physically move/pack supplies and equipment and using computer monitors/equipment

Preferred:

Supply chain logistics business analyst or financial work experience

Strong presentation skills with experience presenting to leaders

Experience working with operations outside the US/Canada

Spanish and/or Portuguese speaking writing and comprehension skills.