Job Classification:

How often do you get an opportunity to join a Fortune 500 company Nows your Chance! Start a career journey with Prudential Financial in our Thousand Oaks Operations Unit. Prudential is a leader in solving the worlds retirement challenges and we are looking for careeroriented candidates.

Our Financial Service Associates are responsible for all functions of the operation. As part of a cross functional team Associates will seamlessly transition between the processing of financial transactions and answering phones as part of a call center. Transactions are generated and processed within a recordkeeping system enabling automation of key functions. Becoming a Financial Service Associate includes a comprehensive introduction and training program that allows associates to develop technical expertise process knowledge and a solid foundation of Prudentials Operations.

This position is a great step on your career path with Prudential.

Qualifications for this position include:

• Excellent verbal and written skills
• 2 years of customer service experience
• Strong commitment to providing exceptional customer service.
• Outstanding active listening skills and the ability to engage customers to determine their unique financial needs and preferences.
• Detail oriented
• Ability to multitask possessing strong analytical interpersonal and decisionmaking skills.
• Computer literate with experience in Microsoft Office suite including the ability to navigate between multiple computer applications.

We also prefer but do not require:

• Knowledge of retirement products or other experience in the Financial Industry.
• Associate or Bachelors Degree or equivalent work experience.
• This is a hybrid role preferably commuting 3040 miles to the office location.

At Prudential you can:

Take charge of your career. We equip and empower our employees to expand their skills and experience by using powerful learning gigs and job opportunities. We offer a suite of services including 1:1 Career advice on demand resources and networking to propel your career forward.

Were a global organization full of outstandingly dedicated people who arent afraid to think differently challenge the status quo and take sensible risks along the way. You will enjoy pushing boundaries as we build innovative technology that helps clients customers and employees live their best lives. You will have access to leadership and learning opportunities and the resources needed to take your career in any direction. We will help you do your best work offering flexibility while delivering on our Purpose.

What we offer you:

• Market competitive base salaries with a yearly bonus potential at every level
• Medical dental vision life insurance disability insurance Paid Time Off (PTO) and leave of absences such as parental and military leave.
• Retirement plans: 401(k) plan with company match (up to 4%)
• Work/Life Resources to help support topics such as parenting housing senior care finances pets legal matters education emotional and mental health and career development.
• Tuition Assistance to help finance traditional college enrollment toward obtaining an approved degree many accredited certificate programs and industry designations.

To find out more about our Total Reward package visit Work Life Balance Prudential Careers . Some of the above benefits may not apply to parttime employees scheduled to work less than 20 hours per week.

What we offer you:

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance. To find out more about our Total Rewards package visit Work Life Balance Prudential Careers. Some of the above benefits may not apply to parttime employees scheduled to work less than 20 hours per week.