drjobs Senior Transcreation Account Manager- Global Luxury Client

Senior Transcreation Account Manager- Global Luxury Client

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Job Location drjobs

London - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Hogarth is the Global Content Experience Company. Part of WPP Hogarth partners with one in every two of the worlds top 100 brands including CocaCola Ford Rolex Nestl Mondelez and Dyson. With a breadth of experience across an extensive range of sectors Hogarth offers the unrivaled ability to deliver relevant engaging and measurable content across all channels and media both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation all mean that brands need different solutions. Our global team of over 7500 craft and technology experts brings together creative production and innovation to help clients navigate this exciting and everchanging world of todays content experience.

WPP is the creative transformation company. We use the power of creativity to build better futures for our people planet clients and communities. Working at WPP means being part of a global network of more than 100000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries with corporate headquarters in New York London and Singapore. WPP is a world leader in marketing services with deep AI data and technology capabilities global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world including approximately 300 of the Fortune Global people are the key to our success. Were committed to fostering a culture of creativity belonging and continuous learning attracting and developing the brightest talent and providing exciting career opportunities that help our people grow.

A Hybrid working model

We believe the best work happens when were together fostering creativity collaboration and connection. Thats why weve adopted a hybrid approach with teams in the office around four days a week. If you require accommodations or flexibility please discuss this with the hiring team during the interview process.

The role

Our Senior Transcreation Account Manager (STAM) is responsible for endtoend transcreation project delivery management of client relationships while leading a diverse and dynamic team to deliver. Responsible for operational discipline delivery resource optimisation and profitability management of their projects you are the key point person for projects and are responsible for delivering on time on specification and on budget.

You have superior problemsolving skills localisation expertise excellent linguistic skills good understanding of production process passion for marketing and advertising and a desire to grow and develop. You are highly organised and accountable leaders able to build relationships and collaborate drawing on the expertise of Hogarths resources and capabilities. You are champions of flawless execution.

Key areas of responsibility

Communication

  • Responsible for managing client relationship and liaison with client reviewers with a focus on delivery highest quality of localised material.
  • Act as an advisor and educator for the client to ensure they understand agreed workflows and manage the client stakeholders through the process.
  • Oversee ontime delivery of projects and ensure smooth quality delivery and swift resolution of issues to maintain client confidence in Hogarths capabilities to deliver.
  • Key project management contact with clients agencies and all associated Hogarth teams.
  • Display understanding of clients needs to deliver high satisfaction levels and share feedback with wider team and escalate any delivery concerns to their manager.
  • Develop good working relationships with internal stakeholders (Campaign Managers Print Managers Digital Managers etc.) through effective communication and mutual understanding.
  • Work with internal stakeholders to ensure a clear understanding of the brief deliverables and timeline for each project and relay those details to other members of the team as necessary.
  • Accountable for ensuring all team members are aware of timelines and deliverables.

Collaboration

  • Develop and maintain high levels of team effectiveness trust communication collaboration productivity diversity engagement and ensure the team feel personal accountability for deliverables and projects.
  • Demonstrate strong collaboration skills with internal agency teams and key external partners to ensure quality and adherence to guidelines for key deliverables.
  • Develop strong relationships with linguist network by ensuring appropriate linguistic resources are in place and high quality of localised material in maintained.

Process

  • Manage mediumtolarge sized projects independently from initiation through to completion.
  • Work collaboratively with all internal team members to facilitate the process of developing effective strategies and briefs that lead to great work.
  • Understand and anticipate client needs taking them into account when framing and making delivery decisions.
  • Take responsibility for quality of Transcreation delivered to the client.
  • Ensure that glossaries TOV brand guidelines are regularly shared with writers and that they are always kept up to date.
  • Update style guides to capture client feedback/preferences.
  • Working with the Talent Manager provide constructive feedback to freelance linguists at the end of each project to drive continuous improvements.
  • Possess an indepth understanding of Languages project management techniques and bring process innovation in how we manage our engagements.
  • Manage client objectives budget expectations deliverables and timelines andcommunicate changes/directions to team members.
  • Keep projects on track through clear task lists timing schedules trackers servers status.
  • Actively participate and articulate status internally and during client interactions (if any).
  • Leverage our onsite onshore offshore network to deliver great work in the most efficient and effective way.
  • Identify improvements to existing workflow and processes.
  • Identify potential project risks and develop contingency plans and if needed escalate to Campaign Management Team/Transcreation Team Lead.
  • Review team structure and resources on an ongoing basis to ensure client is serviced appropriately while maintaining agreed profitability.
  • Ensure the highest quality is always delivered to clients.

Leadership

  • Create a culture of freshthinking collaboration respect equality diversity and inclusion with a focus on learning development and growth.
  • Contribute to Hogarth Worldwide culture by exhibiting ownership professionalism passion and leading by example.
  • Inspire the team to deliver their best and create development opportunities for others in collaboration with TTL.
  • Empower the team to take ownership and find solutions whilst supporting them by removing any barriers to success.
  • Hire and retain the best talent.

Financials

  • Demonstrate strong commercial abilities and business and financial acumen.
  • Own project budget and tracking of all ongoing costs throughout project lifecyclereconciles estimates to actuals on all projects and resolution of budget discrepancies between disciplines vendors and clients.
  • Manage POs financial reporting tracking billing against project budget
  • Responsible for monthly billing and tracking of all budgets.
  • Ensure a thorough understanding of the contractual obligations commercial arrangements and SLAs across assigned accounts and ensures specific details are understood by the broader team.

Requirements

  • Transcreation Translation and/or Localisation project management related experience within an interactive or integrated agency with a good understanding of localisation marketing and production implementation processes across all key channels including digital video content social etc.
  • Linguistic background (e.g. degree in Languages Translation or similar).
  • Expertise in Machine Translation AI translation TMS and postediting workflows.
  • Good understanding of languages and the creative development process content production technology quality assurance and marketing methodologies.
  • Ability to manage mediumtolarge projects with varying components demonstrating ability to deliver on time and on budget.
  • Experience of building strong midlevel client relationships.
  • A professional calm approachable demeanour and the ability to thrive in a dynamic highly matrixed agency environment.
  • Ability to effectively manage multiple projects and relationships cross functionally.
  • An appreciation for how great work gets done and a commitment to ensuring flawless execution and delivery.
  • Proven ability to lead dynamic crossfunctional teams to deliver on projects.
  • Demonstrates an ability to solve problems with the solution that works for all stakeholders without compromising the quality of the deliverables or the project.
  • Must be commercially astute and able to build scopes create budgets/forecasts and track project burn and actuals.
  • Proven negotiation skills.
  • Expert client relationship skills including presenting to clients dealing with multiple stakeholders and ability to think outside of the box.
  • Strong written and verbal English communication skills other languages very desirable.
  • Experience of working with offshore teams a plus.
  • Proficiency with Microsoft Word Excel PowerPoint Wordbee or other CAT Tools/TMS platforms.

Hogarth Values

Heart and Soul: We love what we do. We bring energy and enthusiasm to all our work. We push boundaries we are never satisfied and always want to find a better way.

Hands on: We dont wait for things to happen we get on with it. We are pragmatic and dont have an ego. We do what it takes to get the job done to the highest standards.

Honest: We are straightforward; we speak openly and clearly. We operate with integrity and live up to our promises.

Happy family: We enjoy working together. We look out for our colleagues. We are an eclectic bunch. We want to work with people from many cultures and demand great things of each other. Even when things get tough we dont lose perspective or our sense of humour.

Hungry: We are an inquisitive community. We want to create an environment which inspires ourselves and others to be better. It is important to continuously challenge ourselves and our ways of working. We aim to provide staff with the opportunities to develop and learn.

Find out more at and Impact

Please contact if you need the job advert or form in another format.

Data

We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.

When you click the Submit Application button at the bottom of this page this will send all the information you have added to Hogarth WW. Before you do this we think its a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us and how you can update the information you have provided us with or how to remove it.


Required Experience:

Exec

Employment Type

Full Time

About Company

Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.