Vice President, Strategic Sales - Analytics
Vice President, Strategic Sales - Analytics
Posted on :
09-05-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-05-2025
Job Description
At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.
As the TTEC Digital Vice President Strategic Sales for our Analytics practice youll be a part of creating and delivering amazing customer experiences an awardwinning employment experience and company culture. TTEC Digital helps the best companies on the planet reinvent their businesses to drive competitive differentiation through customer engagement and digital transformation.
What youll be doing:
Reporting to the SVP Consulting Analytics and AIyoull leverage your technical proficiency to drive growth and adoption of our analytics solutions across our client base. You will work crossfunctionally with account executives and solution teams to identify opportunities shape strategic conversations and ultimately drive revenue through valuebased analytics sales.
This is not a pure sales role its a strategic hybrid of sales leadership technical solutioning and client advisory. Youll bring handson analytics experience contact center and cloud expertise and the commercial savvy to close complex highvalue deals.
Typical week will include:
Business Development & Sales Support
Partner with the core sales team to identify and qualify analytics opportunities within existing accounts.
Lead client conversations to translate business needs into analytics use cases and value propositions.
Support pipeline development and management contributing to deal strategy and closure.
Develop and present compelling proposals and solution roadmaps customized to each client.
Solution Design
Work with crossfunctional teams to scope endtoend analytics solutions (technology applications methodologies identification and use of data sources models etc.).
Define success metrics KPIs and delivery timelines.
Serve as the bridge between technical delivery teams and client stakeholders ensuring solutions meet both business and technical requirements.
Technical Leadership
Leverage handson experience with analytics tools (e.g. Python SQL Power BI Tableau Databricks).
Drive or participate in POCs client workshops and technical validation processes.
Speak confidently about cloudbased data architecture and engineering especially across AWS GCP and Azure.
Demonstrate thought leadership in CX analytics AI/ML and datadriven decisionmaking.
Client Advisory
Operate as a trusted advisor to senior client leaders in Contact Center CX and Digital Transformation.
Guide clients through analytics maturity journeys data strategy design and change management.
Translate complex analytical concepts into executivelevel insights and actionable strategies.
What you bring to the role
10 years in analytics with progression from technical delivery to clientfacing roles.
Proven experience supporting or leading complex sales cycles with large enterprise clients.
Handson background in data engineering data science or analytics consulting.
Knowledge of Contact Center operations CCaaS IVR AI solutions and what matters to CX leaders.
Deep understanding of cloud ecosystems especially GCP and AWS and their analytics toolkits.
Commercial acumen and experience managing or influencing large revenue streams.
Technically crediblecomfortable speaking to architecture tools and analytical methods.
Strong network and presenceconfident engaging and persuasive in client settings.
Willingness to be handson and roll up sleeves in a fastmoving highimpact environment.
Bonus: MBA or experience in marketing strategy or management consulting.
$190000 $230000 a year
Please note: We are only accepting applications from candidates residing in Arizona Colorado Florida Georgia Illinois Indiana Massachusetts Michigan Minnesota Missouri New Jersey New York North Carolina Oklahoma Pennsylvania Tennessee Texas Virginia DC Wisconsin and Wyoming.
This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location work experience education and/or skill levels.
Benefits available to eligible employees include the following:
Medical dental vision
taxadvantaged health care accounts
financial and income protection benefits
paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1800 employees pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company TTEC Engage is a 60000 employee service company with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need they can draw from these independently managed centers of excellence TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Workcertification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications so if you feel you would succeed in the role above please take a moment and share your qualifications.
#LIRemote
Required Experience:
Chief
Employment Type
Full-Time
Key Skills
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