Sr. Tech Product Mgr - DRIVE, On-Road Incident Management (ORIM)

Logistics Insurance and Claims is seeking a handson Sr. Technical Product Manager to join the OnRoad Incident Management (ORIM) team within Last Mile. This role will focus on evolving the Data Repository for Incidents and Vehicle Events (DRIVE) into the central merge point and single source of truth for all onroad incident analytics across Amazons Transportation network.

As the endtoend owner of DRIVEs vision strategy and execution you will play a crucial role in transforming incident management across Amazons logistics network. Your work will directly impact the consistency accuracy and accessibility of incident data enabling downstream case management investigation and prevention mechanisms.

Were looking for someone passionate about building data products committed to making Amazons deliveries incidentfree and willing to work hard for their customers. Youll collaborate across 5 organizations to develop a centralized analytical platform for OnRoad Incident Management.

Key job responsibilities
Lead the evolution of DRIVE into a comprehensive source for onroad incident data and analytics supporting critical decisionmaking processes across the organization.
Develop and execute the product roadmap for DRIVE ensuring it becomes the central merge point for all incident management data and processes.
Collaborate with Product Engineering and analytics teams in the development and implementation of Amazon Deliverys Transportation Incident Management Analytics Platform.
Drive the adoption of standardized incident management practices across multiple teams and organizations focusing on data consistency and quality throughout the incident lifecycle.
Design and implement solutions that address defects in the endtoend incident lifecycle particularly at the points where multiple teams and organizations intersect.
Regularly communicate product updates strategic vision and performance metrics to stakeholders ensuring alignment and transparency.
Lead and inspire crossfunctional teams in the creation and delivery of data products fostering collaboration innovation and a commitment to excellence.
Prioritize features and enhancements based on customer feedback market needs and business goals.
Identify and mitigate risks and dependencies that may impact the successful delivery of data products and solutions.
Develop trusting relationships with partners and customers understanding their business needs and technical challenges.

A day in the life
As a Sr. Technical Product Manager for DRIVE your day is dynamic and varied. You might start by analyzing user feedback and usage metrics then lead a product review meeting to present new feature proposals. Youll collaborate closely with data engineers to refine algorithms and work with business analysts to define KPIs. Engaging with endusers to understand their needs youll also dive deep into incident data to investigate discrepancies. Youll coordinate with other product managers to ensure seamless system integration and prepare presentations for leadership on DRIVEs impact. Throughout the day youll balance strategic thinking with handson problemsolving always focused on improving incident management and safety across Amazons logistics network.

Bachelors degree
Experience owning/driving roadmap strategy and definition
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Experience managing technical products or online services
Experience in representing and advocating for a variety of critical customers and stakeholders during executivelevel prioritization and planning

Experience in using analytical tools such as Tableau Qlikview QuickSight
Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100/year in our lowest geographic market up to $235200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.