Product Support Analyst
Product Support Analyst
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Job Description
This is a remote position.
Position Overview:
Manage the upgrade and troubleshooting of the Power Platform CoE toolkit.
Provide expertise in CoPilot Studio to enhance and streamline development processes.
Develop create and manage Power BI reports and dashboards to support business intelligence needs.
Lead the development and maintenance of Power Platform Canvas apps to meet organizational requirements.
Collaborate with crossfunctional teams to ensure the effective implementation and utilization of Power Platform solutions.
Conduct training sessions and provide support to team members on Power Platform tools and best practices.
Job Qualifications:
Power BI expertise: Demonstrated ability to create and manage Power BI Reports and dashboards with a deep understanding of data visualization and analytics.
Extensive experience with Power Platform CoE toolkit: Proven track record in managing upgrades and troubleshooing issues.
Proficiency in CoPilot Studio: Strong Knowledge handson experience with CoPilot studio for development and automation.
Power Platform Canvas app development: Skilled in developing and maintaining Canvas apps with a focus on user experience and functionality.
Strong understanding of Azure Services including Azure Analytics
Strong problemsolving skills: Ability to diagnose and resolve technical issues efficiently.
Requirements
Years
Required/Preferred
Experience
8
Required
Hands on experience administering Microsoft 365 and Microsoft Power Platform component
8
Required
Experience with troubleshooting technical issues analyzing logs and debugging software applications.
5
Required
Strong understanding of data visualization principles data modeling using PowerBI
3
Required
Familiarity with Microsoft Azure Services particularly Azure Active Directory
3
Required
Experience with Dynamic 365 for Customer Services is highly desired.
ERP Product Analyst
Employment Type
Full Time
