AWS Program Lead (Non-Payment Suspension), FinOps - Order To Cash (O2C)/Accounts Receivable (AR)
AWS Program Lead (Non-Payment Suspension), FinOps - Order To Cash (O2C)/Accounts Receivable (AR)
Posted on :
09-05-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-05-2025
Job Description
Amazon Web Services (AWS) is seeking an experienced Accounts Receivable/Finance leader to join its FinOps/OrdertoCash team. This is an exciting opportunity to become a part of one of the most dynamic and fastest growing organizations at Amazon.
The candidate will be instrumental the developing implementing and managing scalable automation strategies technologies and process improvements to the NonPayment Suspension program globally for AWS.
Key job responsibilities
Primary point of contact for the AWS NonPayment Suspension program (globally).
Leader of policy and process changes; requiring the ability to effectively report up/out to AWS Sales Finance and O2C leadership
Effectively leverage data to develop and implement improved scalable technologies to mitigate risk ensure controllership and streamline AWS notification restriction and suspension processes.
Partner with Net0 (credit card) program lead to develop additional strategies to improve efficiency of managing customer experience while optimizing credit card payment routines (billing frequency retries account suspension etc.).
Partner with finance leadership to develop consolidate and report operational goals for the AWS FinOps AR global teams.
Partner with Customer Service and Finance Operations to define SOPs automation and/or AI for credit customer portfolio
A day in the life
As you might imagine suspending a customers access to their AWS account is a difficult but necessary. You must be able to effectively balance our Customer Obsession while mitigating risk to AWS and ensure that our millions of customer relationships are managed fairly/similarly.
You will be looking for new ways to ensure that we are communicating with external customers internal stakeholders.
You will be developing scalable policies processes and tools by partnering with our technologies teams to leverage RPA machine learning and AI to to develop and implement new automated strategies to manage the NonPayment Suspension.
5 years of tax finance or a related analytical field experience
5 years of multiple finance and accounting roles experience
6 years of Accounts Receivable or Account Payable experience
6 years of applying key financial performance indicators (KPIs) to analyses experience
6 years of building financial and operational reports/data sets that inform business decisionmaking experience
6 years of creating process improvements with automation and analysis experience
6 years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
Bachelors degree in engineering statistics or business or Bachelors degree and 5 years of quantitative role (engineering process reengineering quality assurance) experience
6 years of identifying incomplete or inaccurate data identifying the root cause and creating/implementing an escalation plan experience
6 years of solving complex business challenges by delivering accurate and timely financial models analysis and recommendations that have a proven impact on business (e.g. financial savings operational improvements or customer benefits) experience
MBA or CPA
Experience working with largescale data mining and reporting tools (examples: SQL MS Access Essbase Cognos) and other financial systems (examples: Oracle SAP Lawson JD Edwards)
Experience delivering forecasting budgeting and variance analysis and data interpretation of results
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The candidate will be instrumental the developing implementing and managing scalable automation strategies technologies and process improvements to the NonPayment Suspension program globally for AWS.
Key job responsibilities
Primary point of contact for the AWS NonPayment Suspension program (globally).
Leader of policy and process changes; requiring the ability to effectively report up/out to AWS Sales Finance and O2C leadership
Effectively leverage data to develop and implement improved scalable technologies to mitigate risk ensure controllership and streamline AWS notification restriction and suspension processes.
Partner with Net0 (credit card) program lead to develop additional strategies to improve efficiency of managing customer experience while optimizing credit card payment routines (billing frequency retries account suspension etc.).
Partner with finance leadership to develop consolidate and report operational goals for the AWS FinOps AR global teams.
Partner with Customer Service and Finance Operations to define SOPs automation and/or AI for credit customer portfolio
A day in the life
As you might imagine suspending a customers access to their AWS account is a difficult but necessary. You must be able to effectively balance our Customer Obsession while mitigating risk to AWS and ensure that our millions of customer relationships are managed fairly/similarly.
You will be looking for new ways to ensure that we are communicating with external customers internal stakeholders.
You will be developing scalable policies processes and tools by partnering with our technologies teams to leverage RPA machine learning and AI to to develop and implement new automated strategies to manage the NonPayment Suspension.
5 years of tax finance or a related analytical field experience
5 years of multiple finance and accounting roles experience
6 years of Accounts Receivable or Account Payable experience
6 years of applying key financial performance indicators (KPIs) to analyses experience
6 years of building financial and operational reports/data sets that inform business decisionmaking experience
6 years of creating process improvements with automation and analysis experience
6 years of participating in continuous improvement projects in your team to scale and improve controllership with measurable results experience
Bachelors degree in engineering statistics or business or Bachelors degree and 5 years of quantitative role (engineering process reengineering quality assurance) experience
6 years of identifying incomplete or inaccurate data identifying the root cause and creating/implementing an escalation plan experience
6 years of solving complex business challenges by delivering accurate and timely financial models analysis and recommendations that have a proven impact on business (e.g. financial savings operational improvements or customer benefits) experience
MBA or CPA
Experience working with largescale data mining and reporting tools (examples: SQL MS Access Essbase Cognos) and other financial systems (examples: Oracle SAP Lawson JD Edwards)
Experience delivering forecasting budgeting and variance analysis and data interpretation of results
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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