Digital Experience Consultant
Digital Experience Consultant
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Job Description
Career Area:
Product SupportJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.
Caterpillars Construction Industry Services Division (CISD) is hiring a Digital Experience Consultantwho will be responsible for driving value for our Construction Industry (CI) managed account customers through eCommerce solutionswith the ultimate goal of growing Cat Integrated Procurement (IP) technology sales for the division.
What Youll Do (Essential Functions)
This position is split into two main areas of focus: data analytics and business development. As a Digital Experience Consultant youll analyze sales data use insights to define customer strategies create execution plans and then interface with dealers and customers to increase IP sales.
Analyze global sales data for dealers and customers to identify where opportunity exists for Cat IP sales
Work with internal Account Managers Sales Representatives Digital and Dealer capability experts to develop and execute sales plans for customers around the globe
Manage multiple projects at a time per customer and per territory/region
Initiate and develop good relationships with key Caterpillar division offices throughout the globe
Develop Cat IP solutions for critical customers both at the HQ and jobsite level in order to clearly articulate the value of Cat IP
Ensure sales activities are consistent and in compliance with Caterpillars policies and strategies and all applicable reporting and regulations
Lead and participate in continuous improvement objectives for the team/department
How Youll Be Successful (Core Skills)
Customer Focusto display understanding of customer needs both articulated and unarticulated understanding of current industry trends to drive prioritized list of enhancements to our tools to deliver superior customer satisfaction through our eCommerce platforms.
Effective Communications to deliver quality presentations directly to customers and dealers as well as initiate the integration process.
Influencing partners within CISD as well as Cat Digital and DSDs to drive alignment on both strategic initiatives as well as efficient implementation of necessary enhancements. Further to help customers understand the benefits that our eCommerce platforms such as Cat Integrated Procurement can bring do their daily operations.
Relationship Management to establish and maintain healthy working relationships with customers dealers and internal business partners.
Strategic Thinking to ideate eCommerce strategy and execute gotomarket plans in alignment with customer dealer and Caterpillar enterprise objectives.
Top Candidates Will Also Have
Strong presentation and training skills
Proficiency in data analysis
Experience implementing process improvements & in project management (owning projects from start to finish)
Selfstarter and team player
Industry experience in eCommerce digital marketing sales
eCommerce solutions/platform experience (data analysis and/or sales)
Prior dealer facing experience
Bachelors degree
Additional Details
Work locations: Cary NC; Peoria or Chicago IL; Dallas TX
Caterpillar requires 5 days per week in office
Summary Pay Range:
$144960.00 $217320.00Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjobrelated knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility terms and guidelines. This is a summary list of benefits.
Medical dental and vision benefits*
Paid time off plan (Vacation Holidays Volunteer etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to parttime employees
Relocation is available for this position.Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer such as H L TN F J E O. As a global company Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:May 7 2025 May 20 2025Any offer of employment is conditioned upon the successful completion of a drug screen.
EEO/AA Employer. All qualified individuals Including minorities females veterans and individuals with disabilities are encouraged to apply.
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Required Experience:
Contract
Employment Type
Full Time
