Business Analyst Support
Business Analyst Support
Posted on :
09-05-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
A Resolution Specialist facilitates the flow of information between various stakeholders (external and internal) and analyzes data to provide insights that enhance customer experience and business continuity. The Resolution Specialist is responsible for researching and querying internal tools analyzing data and making datadriven decisions in realtime. The ideal candidate should be able to understand requirements identify root causes through data analysis and drive stakeholder satisfaction without compromising on time. A basic understanding of logistics and clear communication skills both written and oral are essential
Key job responsibilities
Communicate with external stakeholders (carriers vendors/suppliers) and internal stakeholders (operations finance).
Pull data from multiple databases (using Excel SQL and other data management systems) to perform ad hoc reporting and analysis as needed.
Develop and understand performance metrics to drive business results.
Quickly analyze available data to make informed decisions and follow through on resolutions to ensure timely delivery.
Work within various time constraints to meet critical business needs while measuring and identifying activities performed.
Demonstrate excellent communication skills both verbal and written to create narratives outlining weekly findings variances to goals and present these findings in review forums.
Provide realtime stakeholder experience by working in a fastpaced operating environment.
Bachelors degree.
36 months of work experience.
Strong data analysis and interpretation skills.
Excellent communication skills to facilitate information flow between internal and external parties.
Proficiency in advanced Excel (pivot tables VLOOKUPs).
Basic knowledge of SQL (joins nested queries).
Ability to work effectively in a dynamic team environment.
Fluency in English.
Background in logistics is a plus.
Proficiency in SQL.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Key job responsibilities
Communicate with external stakeholders (carriers vendors/suppliers) and internal stakeholders (operations finance).
Pull data from multiple databases (using Excel SQL and other data management systems) to perform ad hoc reporting and analysis as needed.
Develop and understand performance metrics to drive business results.
Quickly analyze available data to make informed decisions and follow through on resolutions to ensure timely delivery.
Work within various time constraints to meet critical business needs while measuring and identifying activities performed.
Demonstrate excellent communication skills both verbal and written to create narratives outlining weekly findings variances to goals and present these findings in review forums.
Provide realtime stakeholder experience by working in a fastpaced operating environment.
Bachelors degree.
36 months of work experience.
Strong data analysis and interpretation skills.
Excellent communication skills to facilitate information flow between internal and external parties.
Proficiency in advanced Excel (pivot tables VLOOKUPs).
Basic knowledge of SQL (joins nested queries).
Ability to work effectively in a dynamic team environment.
Fluency in English.
Background in logistics is a plus.
Proficiency in SQL.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type
Full-Time
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
