City Lead Dispatcher
City Lead Dispatcher
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
City Lead Dispatcher
Location: Melrose Park IL Company: D.T. Chicagoland Express Inc d/b/a CXI Trucking
Job Type: FullTime OnSite
Shift: MondayFriday 6:00 AM 3:00 PM
About CXI Trucking
CXI Trucking is a fastgrowing customerfocused freight and logistics provider committed to excellence in service and safety. We pride ourselves on efficient deliveries reliable drivers and a teamfirst culture that supports growth and success at every level.
Position Summary
We are looking for a skilled and motivated City Lead Dispatcher to join our operations team. In this critical role you will oversee local dispatch activities coordinate citywide pickups and deliveries and lead a team of drivers to ensure timely efficient and compliant service. This role requires strong leadership a deep understanding of local transportation and the ability to thrive in a highpressure fastpaced environment.
Key Responsibilities
- Lead and manage the city dispatch team and local driver fleet.
- Plan and oversee 300400 daily pickups and deliveries using Cheetah CLI and other dispatch software.
- Assign monitor and adjust routes based on realtime conditions and service priorities.
- Serve as the primary communication point between drivers customers and internal operations.
- Ensure all operations comply with DOT safety regulations and company standards.
- Resolve escalated service issues including delays breakdowns and customer concerns.
- Maintain dispatch logs daily driver schedules and performance tracking metrics.
- Collaborate with warehouse and logistics teams to optimize daily workflow.
- Train and mentor new dispatchers and drivers on procedures and local routing.
Requirements
- 3 years of experience in dispatch logistics or transportation operations.
- Prior dispatch experience required; LTL leadership experience strongly preferred.
- Proven supervisory or team lead experience in a transportation or trucking environment.
- Ability to manage large driver pools and a variety of vehicle types.
- Strong knowledge of city routing traffic flow and the Chicagoland metro area.
- Proficiency with dispatching software (Cheetah CLI Motive Geotab) and Microsoft Office.
- Excellent organizational communication and multitasking skills.
- Comfortable working independently under pressure.
- Knowledge of DOT OSHA and related compliance regulations.
- Professional appearance and adherence to a business casual dress code.
- CDL or prior driving experience is a plus but not required.
What We Offer
- Competitive pay and weekly direct deposit
- Health dental and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Opportunity for advancement within a growing company
Equal Opportunity Employer
D.T. Chicagoland Express Inc d/b/a CXI Trucking is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant based on race color religion sex national origin disability age or any other protected status.
Employment Type
Full-Time
