Life at UiPath

The people at UiPath believe in the transformative power of automation to change how the world works. Were committed to creating categoryleading enterprise software that unleashes that power.

To make that happen we need people who are curious selfpropelled generous and genuine. People who love being part of a fastmoving fastthinking growth company. And people who careabout each other about UiPath and about our larger purpose.

Could that be you

Your mission

How would you like to help the worlds biggest companies change how they work by using automation This will let their team members reach their full potential. As members of our Enterprise Success team our Technical Account Managers help our customers achieve more than they ever have by automating the daytoday and driving business to a higher level.

Our UiPath Enterprise Success team advises and guides our most strategic customers in designing and building longterm enterprise level business automation programs leveraging our people and technology ensuring our customers achieve maximum business value and organizational impact leveraging the worlds most innovative and proven business automation platform.

We entrust our team with UiPaths largest and most strategic customers working with stakeholders across all parts of the business and at all levels (Csuite down) to drive business adoption of our capabilities with maniacal focus on achieving tangible business outcomes while enhancing the way their team members work.

Our Enterprise Success team is serious about guiding our customers in designing and managing their UiPath business automation platform across the full platform lifecycle including coaching our customers teams on initial deployment enterprisewide enablement and the appropriate methodologies to maximize business outcomes selfsufficiency and overall organizational impact.

What youll do at UiPath

• Take ownership of your customers technical success with the UiPath Platform

• Be a core member of the UiPath account team for each of your customers accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value

• Proactively engage and influence your customers providing embedded technical advisory and guiding the technical maturity of your customers automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved

• Provide UiPath Platform infrastructure installation and upgrade planning guided assistance and troubleshooting

• Enable your customers technical stakeholders on UiPath Platform best practices relevant to their unique automation pipelines program objectives environments and constraints

• Conduct design and code reviews for select automations to reinforce and verify those best practices

• Perform technical health checks of your customers automation programs and environments identifying risks and opportunities for continuous improvement across technical disciplines

• Collaborate with UiPath Product Support and other subject matter experts to manage facilitate communicate and bring to positive closure escalated support incidents

• Provide technical advisory to customers through webinars demos and speaking engagements

• Develop and mature our teams processes assets and methodologies in an agile manner to continually iterate and maintain bestinclass delivery

What youll bring to the team

• A degree in Computer Science or relevant degree

• A minimum 5 years experiencein programming .NET / Java applications (C# C VB Java orPowershell) SaaS and Cloud experience a benefit

• Fluency in written and spoken English and German

• Relevant work experience with progressive responsibility in customerfacing technical account management or technical consulting roles

• Work experience to credibly communicate with and guide customers on diverse technical topics including software engineering packaging and deployment cloud technologies and infrastructure engineering

• Previous experience working with UiPath Automation Anywhere Blue Prism Pega or Nice is preferred

• Strong analytical and problemsolving skills selfmotivated proactive team player with innovative ideas to inspire customer loyalty and adoption

• Diplomacy tact and poise under pressure when working through customer issues.

• Willingness to travel for client interactions up to 25% of the time

Maybe you dont tick all the boxes abovebut still think youd be great for the job Go ahead apply anyway. Please. Because we know that experience comes in all shapes and sizesand passion cant be learned.

Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role the number of hybrid officebased and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.

We value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age race color religion sex sexual orientation gender identity and expression national origin disability neurodiversity military and/or veteran status or any other protected classes. Additionally UiPath provides reasonable accommodations for candidates on request and respects applicants privacy rights. To review these and other legal disclosures visit our .

Required Experience:

Manager