Office Assistant I
Office Assistant I
Posted on :
09-05-2025
Employer Active
1 Vacancy
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Job Description
Studying abroad is an incredible and sometimes daunting experience. SAITs International Centre is focused on attracting international students to study at SAIT assisting with their transition to the institute and life in Canada and supporting them while they study here. If you have a passion for guiding students to new opportunities and have experience supporting and mentoring international we want to meet you.
The Opportunity
The International Centre Office Assistant is primarily responsible for assisting and supporting the International Centre (IC) team drive and bring focus to operational excellence ensuring the ICs (and by extension SAITs) systems processes and functions are on par or exceed SAITs PSI competitors.
The incumbent is responsible for a range of administrative tasks such as (but not limited to) greeting (facetoface and virtually) international learners and visitors to the Centre managing IC email inboxes and triaging where appropriate. The incumbent also provides general office support with various clerical activities and related tasks including external partnership assistancerelated tasks.
The incumbent is expected to have excellent organizational skills outstanding verbal and written abilities exceptional interpersonal skills and crosscultural awareness. This position requires the ability to function in a team environment while having a high degree of selfdirection.
The International Centre Office Assistant will act as a reference point providing students their families and high school counselors with support guidance information and impartial advice from the students perspective. The post holder will work collaboratively with the Centre on various initiatives involving current and prospective students.
The Role
- Administrative & Information Management
- Respond to enquiries from current and potential learners in person by email or phone and triage responsibility to the appropriate International staff when required. This requires the incumbent to maintain an indepth uptodate understanding of SAIT programs
- Supports with Fresh Desk triaging and responding to basic/common inquiries
- Support with refund escalation emails
- Support with IC EOS Newsletter website updates and email template organization
- Enter FOIP forms into Banner and save in appropriate location Maximizer for agented students (for commission purposes) and file in O Drive for personal FOIP forms
- Enter application information credit information agent information in Maximizer
- International Marketing
- Supports IC with social media strategy through competitive research platform determination messaging and audience identification
- Support with marketing strategies that are proactive and/or responsive to international environments
- Support the IC with promotion and advertising (Create and design digital print and broadcast advertising)
- Analyze and recommend appropriate forms of advertising
- Recruitment and Student Support
- Engages prospective students parents and high school counsellors (via email social media webinar etc.) to inform and influence from a student perspective
- Communicates general information pertaining to SAITs programs services enrolment policies and procedures in an accurate timely and honest manner from a student lens
- Works closely with staff in the Centre and delivers highquality services and programs to support international student success and participation in all aspects of SAIT and Canadian life.
- Works closely and collaborates with the Student Support and Recruitment teams.
- Support engagement activities through marketing event assistance (pre during and post event) content creation and other support where needed
- Support in International Centres initiatives such as the Airport Welcome Program
- Participate in webinars and inperson sessions involving current and prospective students
- Travel to event venues when needed
Qualifications
- This position requires a clear understanding of the international student experience as well as a demonstrated knowledge of the organizational structure of the SAIT with regards to academic programs admission requirements and campus supports
- Current SAIT International Student preferred
- Ability to build community through engagement activities
- Demonstrated knowledge of the organizational structure of the SAIT with regards to academic programs admission requirements and campus supports is considered an asset
- Strong written and oral communication skills
- Demonstrated ability to work and communicate with diverse groups of people
- Demonstrated ability to establish and maintain cooperative working relationships with staff colleagues school administrators
- Demonstrated ability to work in a fastpaced high pressure teambased environment with competing priorities and quick deadlines
- Ability to speak Mandarin Portuguese Korean Vietnamese or Spanish is an asset
- Ability to work independently with minimal supervision
- Willing to work evenings and weekends as required
Job Classification: Office Assistant I
Salary Range: $18.38
# of positions: 3
Posting End Date: May 9th 2025
About SAIT
SAIT is a global leader in applied education. Named one of Albertas Top Employers we offer the chance to work with a purpose preparing the next generation of industry leaders entrepreneurs advocates and explorers.
Building on our 100 year history were looking for innovative bold and collaborative employees who embrace change and deliver worldclass customer experiences. Your future starts now at SAIT.
Equity diversity and inclusion (EDI) is essential to achieving SAITs vision to be a global leader in applied education. We encourage applications from women Indigenous people racialized people people with disabilities people from gender and sexually diverse communities and/or people with intersectional identities. Learn more about EDI at SAIT.
At SAIT we understand that experience comes in many forms. Were dedicated to adding diverse perspectives to SAIT so if your experience is close to what were looking for please consider applying.
SAIT is committed to supporting persons with disabilities throughout the recruitment process. We will work with applicants to provide accommodations upon request to the Talent Advisor.
BEWARE FALSE POSTINGS AND RECRUITING OFFERS
SAIT has been made aware of individuals or organizations posing as SAIT using false postings to attract job seekers and collect personal information. Please be aware that SAIT will never request sensitive personal information beyond what is required for an application.
Career opportunities at SAIT will always be posted on the SAIT career site and we encourage applicants to only apply directly through there. When your application is completed you will receive an email confirmation if you did not receive one please check your junk mail or try applying through the SAIT career page again.
Employment Type
Hourly
Key Skills
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