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We are looking for a full time Senior Solution Executive to join our Client Service Team supporting in the daytoday management of key client accounts. The role acts as a link between our Client Service Team and other internal/external teams. You will be supporting other members of our Client Service Team in the delivery of our client patient and HCP behavioural change projects and we as a team will ensure that you are supported and developed in your role and on your career path. Our solutions are largely digitally based solutions to help people that have a wide range of conditions from asthma or diabetes through to oncologyconditions or rare diseases.
The successful applicant will likely have had at least two years in a Solutions / Account Executive role within a digital marketing or medical communications agency. Exposure or qualifications in the behavioural science or digital health sector solid customerfacing presentation/selling and project management skills will all be viewed favorably.
You will have a coordinator flair be socially confident be known for getting it done and be seeking a career within Client Service roles.
Key Tasks
This handson role will involve:
Supporting the execution of all aspects of the client project including ensuring all work is fully briefed signed off and documented as required
Working as a project management assistant to ensure our multichannel solutions are delivered to client needs
Managing daytoday client relationships building strong working relationships with the client team while managing project updates key deliverables and project milestones to ensure all aspects of the project flow smoothly
Working with internal functions to ensure highquality deliverables within budgets
Managing material approvals and referencing (via systems such as VEEVA)
Supporting with financial administration such as raising purchase orders and processing invoices
Flagging potential project issues as they arise and proactively suggesting potential solutions to ensure the smooth running of the client project
Builds rapport with daytoday client contacts through good project management and consistent project updates and delivery
Proactively identifies potential opportunities within client projects for Atlantis Health to grow the account and suggest these to the account lead
Supports new business development as required
Competencies
We are looking for the following capabilities:
Resilience
Agility
Communication
Collaboration
Stakeholder Management
Project Management
Digital knowledge CMS CRM and project coordination of digital solutions
Influencing
Commercial Acumen
Full Time