Job Description
Who are we
Fulcrum Digital is an agile and nextgeneration digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries including banking & financial services insurance retail higher education food healthcare and manufacturing.
Role:
- Analyze incoming tickets and requests related to insurance forms ensuring business needs are captured comprehensively.
- Perform forms mapping ensuring that complex forms align with business and regulatory requirements.
- Collaborate with stakeholders to clarify and document business needs form workflows and compliance requirements.
- Ensure that forms adhere to insurance industry standards and align with legal and regulatory requirements.
- Manage and prioritize multiple tickets providing status updates to relevant stakeholders.
- Provide documentation and support related to forms for business and operational teams.
Requirements
Requirement:
1012 years of experience as a Business Analyst particularly working on forms mapping or related ticketing systems.
Experience working in any of the following domain
- Insurance
- Claims forms and risk assessments
- Regulatory and compliance forms for underwriting
- Healthcare
- Electronic health records (EHR) and medical records forms
- Banking and Finance
- Loan and mortgage applications
- Investment account opening forms
- Public Sector
- Tax forms
- Immigration and visa applications
- Benefit and social service enrollment forms
Experience managing demand tickets or service requests in a business or IT setting.
- Proficiency in forms mapping and design.
- Experience with business analysis tools for documenting and tracking requirements.
Soft Skills:
- Excellent verbal and written communication skills for interacting with stakeholders.
- Strong analytical and problemsolving skills.
- Ability to manage multiple tasks with competing deadlines in a dynamic environment.
Education:
Bachelor s degree in Business Information Technology or a related field
regulatory compliance,healthcare,documentation,analytical skills,demand management,agile,digital,business analysis,technology,insurance,communication,problem-solving,forms mapping,stakeholder collaboration